iphone won't work after ios9 upgrade? won't let me swipe to upgrade?

can anybody help? my phone is frozen and I can't swipe to upgrade? I've tried to reset by pressing the bottom and top button together this seems to work until it gets to the same problem with the swipe to upgrade screen?

iPhone 5s, iOS 9

Posted on Sep 18, 2015 10:51 AM

Reply
4 replies

Sep 18, 2015 12:54 PM in response to david_finney

I accepted the IOS9 upgrade and my iPhone 6 plus is stuck on "slide to upgrade". I cannot do a restore, even a full system restore, because find my iPhone is turned on. How am I supposed to turn it off, when I can't get past the "slide to upgrade" error? Apple needs better quality controls. This problem is all over the internet and the suggestions are to do a restore. What if you can't do the restore because you can't turn off Find My IPhone?

This is frustrating. I'm a long time apple advocate, but this is getting old. This will be my third appointment with a genius (oh and they're booked for two days so no phone for two days) and I've only had this phone for about 6 months! It is not just the older iphones. It's the nearly new ones too. I use this phone for work. I can't keep having issues like this. They need to test their upgrades much better before they release them and make sure they are backwards compatible too.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone won't work after ios9 upgrade? won't let me swipe to upgrade?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.