david_finney
Level 1 (0 points)

Q: iphone won't work after ios9 upgrade? won't let me swipe to upgrade?

can anybody help? my phone is frozen and I can't swipe to upgrade? I've tried to reset by pressing the bottom and top button together this seems to work until it gets to the same problem with the swipe to upgrade screen?

iPhone 5s, iOS 9

Posted on Sep 18, 2015 10:51 AM

by FoxFifth,Apple recommended
FoxFifth FoxFifth
Level 7 (27,616 points)
iPhone
A:

The following may help: If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support

Posted on Sep 18, 2015 12:53 PM

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david_finney

Q: iphone won't work after ios9 upgrade? won't let me swipe to upgrade?

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  • Helpful answers

  • by FoxFifth,Apple recommended

    FoxFifth FoxFifth Sep 18, 2015 12:53 PM in response to david_finney
    Level 7 (27,616 points)
    iPhone
    Sep 18, 2015 12:53 PM in response to david_finney

    The following may help: If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support

  • by universe369,

    universe369 universe369 Sep 18, 2015 12:54 PM in response to david_finney
    Level 1 (0 points)
    Sep 18, 2015 12:54 PM in response to david_finney

    I accepted the IOS9 upgrade and my iPhone 6 plus is stuck on "slide to upgrade".  I cannot do a restore, even a full system restore, because find my iPhone is turned on.  How am I supposed to turn it off, when I can't get past the "slide to upgrade" error?  Apple needs better quality controls.  This problem is all over the internet and the suggestions are to do a restore.  What if you can't do the restore because you can't turn off Find My IPhone?

    This is frustrating.  I'm a long time apple advocate, but this is getting old.  This will be my third appointment with a genius (oh and they're booked for two days so no phone for two days) and I've only had this phone for about 6 months!  It is not just the older iphones.  It's the nearly new ones too.  I use this phone for work.  I can't keep having issues like this.  They need to test their upgrades much better before they release them and make sure they are backwards compatible too.

  • by universe369,

    universe369 universe369 Sep 18, 2015 12:57 PM in response to FoxFifth
    Level 1 (0 points)
    Sep 18, 2015 12:57 PM in response to FoxFifth

    This doesn't work if you have "find my iPhone" turned on.  You can't turn it off because you're stuck on the slide to upgrade error message.

    I gave up and tried a full system restore, knowing it was going to wipe out about 60g of data I had on my phone and still can't get it to work because find my iphone is turned on.

  • by woodmeister50,

    woodmeister50 woodmeister50 Sep 18, 2015 1:04 PM in response to david_finney
    Level 5 (5,664 points)
    Mac OS X
    Sep 18, 2015 1:04 PM in response to david_finney

    I upgraded this morning to iOS9 on my iPhone 5S without issue and I had Find My iPhone

    enabled.  Also, never saw this so called "Slide to Update".  Perhaps it might have been

    the fact that I upgraded via USB with iTunes 12.3?