Sparky1026
Level 1 (0 points)

Q: recently updated to iOS 9.0 and failed

i have tried to do a restore and it goes to where i need to swipe to update and the screen doesn't work but works at previous screens for selecting wi-fi etc.

iPad mini Wi-Fi, iOS 9, failed multiple installs?

Posted on Sep 18, 2015 1:16 PM

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Sparky1026

Q: recently updated to iOS 9.0 and failed

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Sep 18, 2015 1:23 PM in response to Sparky1026
    Level 10 (271,794 points)
    Desktops
    Sep 18, 2015 1:23 PM in response to Sparky1026

    Sign into your iCloud.com page, click on the Find My Phone icon, and remove your device from it. Then try this:

     

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:

     

    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

           other end of the cable connected to your computer's USB port.

       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

           until the red slider appears, then slide the slider. Wait for the device to turn off.

     

                  * If you cannot turn off the device using the slider, press and hold the

                    Sleep/Wake and Home buttons at the same time. When the device turns off,

                    release the Sleep/Wake and Home buttons.

     

      3. While pressing and holding the Home button, reconnect the USB cable to the

           device. The device should turn on. Note: If you see the battery charge warning,

           let the device charge for at least ten minutes to ensure that the battery has some

           charge, and then start with step 2 again.

      4. Continue holding the Home button until you see the "Connect to iTunes" screen.

           When this screen appears you can release the Home button:

      5. If necessary, open iTunes. You should see the following "recovery mode" alert:

      6. Use iTunes to restore the device.

     

    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • by denclub1,

    denclub1 denclub1 Sep 18, 2015 1:49 PM in response to Kappy
    Level 1 (0 points)
    Sep 18, 2015 1:49 PM in response to Kappy

    Sorry, but you are out of luck. Apple does not have solution for issue. They confirm it is IOS9 bug specially for older Apple devices but non of solution works. Only if you have backup and it is not guaranty. Solution posted by Apple to create new backup when you phone already upgraded to IOS9 does not work because your device will not properly communicate with iTunes. All user with this bug have only one option - RESTORE DEVICE TO DEFAULT SETTINGS AND LOOSE ALL YOUR DATA!

  • by mtywtts,

    mtywtts mtywtts Sep 18, 2015 3:24 PM in response to denclub1
    Level 1 (0 points)
    Sep 18, 2015 3:24 PM in response to denclub1

    I have ipad2 white screen after update. I have done hard reset multiple times. Deleted the ipad from icloud. Restarted as stated by Kappy. I get the same results every time. The update goes through the welcome and one screen of the setup then ask me to choose a network. I choose one and continue to the white screen and can go no further.

  • by kenkong,

    kenkong kenkong Sep 20, 2015 8:30 PM in response to mtywtts
    Level 1 (4 points)
    Mac OS X
    Sep 20, 2015 8:30 PM in response to mtywtts

    @mtywtts same issue here

  • by crystal666,

    crystal666 crystal666 Sep 20, 2015 8:53 PM in response to Sparky1026
    Level 1 (0 points)
    Sep 20, 2015 8:53 PM in response to Sparky1026

    I cant even restore or update for ipad 2! error 1671. My ipad is dead now! HELP

  • by kenkong,

    kenkong kenkong Sep 24, 2015 12:40 AM in response to Sparky1026
    Level 1 (4 points)
    Mac OS X
    Sep 24, 2015 12:40 AM in response to Sparky1026

    It seems that Apple had released a fix. I followed the instructions at https://support.apple.com/en-us/HT205239 and updated my iPad to 9.0.1 and it is now working.