Phil_from_Gideon-IT

Q: iOS 9 / iTunes / Outlook Notes sync on Windows

Well thanks Apple - what a cracking job you've made of iOS 9 / iTunes integration with Microsoft Outlook 2010.  I can now no longer sync notes between my iPhone and Outlook.  I have 250+ notes in Outlook and now no way of synchronising them with my iPhone!

 

I've been using Outlook and my iPhone since iOS 3 on my iPhone 3G and had no problems.  I work in IT and although your support documents still state that I can see my 'new improved' iCloud notes in Outlook using the Outlook add-in it DOES NOT work

 


Has anyone got this working?

iPhone 5, iOS 9, Windows 7 32bit &iTunes 12.3.0.44

Posted on Sep 18, 2015 3:56 PM

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Q: iOS 9 / iTunes / Outlook Notes sync on Windows

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  • by JayVee3,

    JayVee3 JayVee3 Sep 24, 2015 10:52 AM in response to Jboggie
    Level 1 (0 points)
    Sep 24, 2015 10:52 AM in response to Jboggie

    No I'm sorry that didn't work either. And having deleted my notes off my phone, I've had to restore them from an iTunes backup.

     

    But thanks anyway, Jboggle.

  • by golfgrouch,

    golfgrouch golfgrouch Sep 24, 2015 11:06 AM in response to Jboggie
    Level 1 (0 points)
    Sep 24, 2015 11:06 AM in response to Jboggie

    Can you please detail your computer configuration?  For example, what version Windows, iTunes and Outlook are you using?  Thanks for your help.

  • by canford,

    canford canford Sep 24, 2015 1:23 PM in response to 540perry
    Level 1 (0 points)
    Sep 24, 2015 1:23 PM in response to 540perry

    Or simply back up your Outlook.pst, then delete the notes, then do the synchronizing stuff, then close your Outlook and copy the backup back onto your PC.That seems easier to me as long as you know where your Outlook file is kept.

  • by midwestsky,

    midwestsky midwestsky Sep 24, 2015 3:01 PM in response to Jboggie
    Level 1 (0 points)
    Sep 24, 2015 3:01 PM in response to Jboggie

    Followed your instructions, worked perfect!!  Thanking you sooner than later!!!

  • by ReneDiaz,

    ReneDiaz ReneDiaz Sep 24, 2015 7:09 PM in response to Phil_from_Gideon-IT
    Level 1 (0 points)
    Sep 24, 2015 7:09 PM in response to Phil_from_Gideon-IT

    Hello everyone,

     

    I just found a solution.

     

    I restored my iPhone 6 to its original factory settings through iTunes and updated it to iOS 9.0.1.

     

    Then I restored it from a Backup that I made on my computer BEFORE updating to iOS 9.

     

    After the update and the restore were done, I opened the Notes application and chose NOT to upgrade to the new version.

     

    I've succesfully synced my Notes between Outlook and my iPhone several times. I've made changes on my iPhone Notes and after syncing they have appeared on my Outlook. I've made changes on my Outlook Notes and after syncing they have appeared on my iPhone.

     

    The "Sync Notes with Outlook" box on iTunes is not appearing anymore, but when I sync, the iTunes window shows Syncing Notes and the Notes are syncing perfectly between the both devices.

     

    DON'T UPGRADE TO THE NEW NOTES.

     

    If you did, try to restore your iPhone to a backup made before updating to the new iOS 9.

     

    Good luck!

  • by midwestsky,

    midwestsky midwestsky Sep 24, 2015 10:40 PM in response to midwestsky
    Level 1 (0 points)
    Sep 24, 2015 10:40 PM in response to midwestsky

    Earlier pst file suggestion didn't last, after 5-6 sync the error occurred

  • by midwestsky,

    midwestsky midwestsky Sep 24, 2015 10:48 PM in response to ReneDiaz
    Level 1 (0 points)
    Sep 24, 2015 10:48 PM in response to ReneDiaz

    Restore suggestion, installing an earlier backup - working so far.  With this procedure though, I have noticed that attempting to search "notes", will not work; problematic when you're needing to sift through the system to find a specific note.......

  • by JayVee3,

    JayVee3 JayVee3 Sep 24, 2015 11:53 PM in response to Phil_from_Gideon-IT
    Level 1 (0 points)
    Sep 24, 2015 11:53 PM in response to Phil_from_Gideon-IT

    II think I shall revert to 8.4.1 and wait for

     

    a) Apple to sort it out (seems unlikely); or

    b) a budding entrepreneur to develop an app for that (most likely).

     

    Shame.

  • by midwestsky,

    midwestsky midwestsky Sep 25, 2015 5:49 AM in response to JayVee3
    Level 1 (0 points)
    Sep 25, 2015 5:49 AM in response to JayVee3

    Revert to 8.4.1?  A simple process?

  • by SantTX,

    SantTX SantTX Sep 25, 2015 6:08 AM in response to ReneDiaz
    Level 1 (5 points)
    iPad
    Sep 25, 2015 6:08 AM in response to ReneDiaz

    For those who don't have a pre-iOS 9.0 backup, restore the phone as a new device? When I get my iPhone 6s, I'm thinking about setting up the phone as a new device rather than restore from the iPhone 5S backup.

  • by Lpac_Apple,

    Lpac_Apple Lpac_Apple Sep 25, 2015 6:37 AM in response to Jboggie
    Level 1 (10 points)
    Sep 25, 2015 6:37 AM in response to Jboggie

    Thanks a lot for this.

  • by golfgrouch,

    golfgrouch golfgrouch Sep 25, 2015 7:44 AM in response to midwestsky
    Level 1 (0 points)
    Sep 25, 2015 7:44 AM in response to midwestsky
  • by wrnrp123,

    wrnrp123 wrnrp123 Sep 25, 2015 10:27 AM in response to JayVee3
    Level 1 (0 points)
    Sep 25, 2015 10:27 AM in response to JayVee3

    I am going to do exactly what you suggest---wait until Apple sorts this out for New Notes (and probably other iOS 9 bugs).  I believe that they will do this because the iPhone-PC-User Market must be enormous.

     

    But in the meantime, I have made a directory called Output 10 Notes and placed it in my (free) Dropbox, where I have it and can view it on the PC and the iPhone.  Works great for me.  Maybe it's even a long term solution.

  • by CCHENNINGFL,

    CCHENNINGFL CCHENNINGFL Sep 25, 2015 10:28 AM in response to Jboggie
    Level 1 (0 points)
    Sep 25, 2015 10:28 AM in response to Jboggie

    I have an iPhone 6 with iOS 9.0.1

    I am using Outlook 2013, Win7, iTunes 12.3.0.44 (64bit)

    I use iCloud to sync my Contacts and Calendar.

    I did NOT upgrade to the "new" Notes.

     

    All of my "non-categorized" Outlook notes were tripled at some point in the backup/sync.

    I deleted two of the three "tripled" notes and categorized them.

    I copied all of my notes to a new (backup) PST file and closed the PST file.

    I deleted all of my notes in Outlook.

    I synced my iPhone using iTunes.

    The notes on my iPhone were deleted.

    I opened the backup PST file.

    I copied all of the notes from the backup PST file to the default Notes (Personal Folders).

    I synced my iPhone using iTunes.

    All of my notes are back on my iPhone!

     

    I added a new note in Outlook and synced, the new Outlook note did NOT sync.

    I added a new note on my iPhone and synced, the new iPhone note did NOT sync.

    I ejected my iPhone, shut down iTunes, restarted iTunes, and synced, the new notes were synced correctly.

     

    I deleted the above new notes from my iPhone and synced, the new notes were deleted from Outlook.

    I added a new note to my iPhone and to Outlook and synced, the new notes were synced correctly.

    I deleted the previous new notes from my iPhone, and added a new note to Outlook and synced, all notes were synced correctly.

     

    I added a new note to Outlook and synced, the new note synced to my iPhone.

    I modified the same note on the iPhone and synced, the note synced correctly.

    The note was:

    Note - Created in Outlook

    Modified on iPhone

     

    Next, I modified the same note on the iPhone to:

    Note - Created in Outlook

    Modified on iPhone

    12345

     

    Then, I modified the same note in Outlook to:

    Note - Created in Outlook

    Modified on iPhone

    67890

     

    After syncing, the note on the iPhone was:

    Note - Created in Outlook

    Modified on iPhone

    67890

     

    Too confusing to go on from there!!!!!!!!

     

  • by CCHENNINGFL,

    CCHENNINGFL CCHENNINGFL Sep 25, 2015 11:16 AM in response to midwestsky
    Level 1 (0 points)
    Sep 25, 2015 11:16 AM in response to midwestsky

    While you can no longer search from within Notes on the iPhone, you can search Notes from the Home screen, at least on the iPhone 6.

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