Sluggish performance and Safari redirects?

Question

I&#x27;ve noticed that my computer has slowed down drastically within the past few days. I have also noticed the following when using Safari:Between Google search requests and the results a white screen will flash with the following text in the upper left hand corner:     "Please clickhere if you are not redirected within a few seconds."       I&#x27;m unable to click on the "here" link to see where exactly it would take me because it only lasts for a half second or so.I&#x27;ve also failed to access random websites and have (for example) received this message:    "Safari Can’t Open the Page     Too many redirects occurred trying to open “https://answers.microsoft.com/en- us/site/startsignin?       pageUrl&#x3D;http%3A%2F%2Fanswers.microsoft.co m%3A80%2Fen- us%3Fauth%3D1&amp;amp;silent&#x3D;True”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."    This message has also appeared when navigating random websites:      "This is a non-secure form.      This form will be sent in a way that is not secure. Are you sure you want to send it?"I don&#x27;t have extensions enabled for safari (if that&#x27;s relevant.) I have downloaded the Microsoft Office Suite and a syllabus from my schools student portal. Other than that I haven&#x27;t introduced anything major to my computer.I&#x27;ve done some digging around have found references to DNS issues and malware for similar symptoms...Can anyone shed some light onto what is happening here?Any guidance would be greatly appreciated.

Eric Root · Answer

Safari/Browsers - Eliminating browser redirects and advertisementsSafari/Browsers - Eliminating browser redirects and advertisements (2)Activity Monitor - Mavericks  also YosemiteActivity Monitor in Mavericks has significant changesPerformance Guide Why is my computer slowWhy your Mac runs slower than it shouldSlow Mac After MavericksThings you can do to resolve slowdowns  see post by Kappy6 Easy Tips to Speed Up OS X Yosemite on Your MacTry running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.Etrecheck – System Information

dianeoforegon · Answer

Log out under the Apple in the Menu bar.Log into Guest User.Launch Safari.Do you see the same issues in Guest?In addition to the links Eric provided, download and run this adware removal tool. Previously named Adware Medic it&#x27;s now called Malwarebytes Anti-Malware (free) https://www.malwarebytes.org/antimalware/mac/

Larose1 · Answer

Sorry for the late reply. I was away from my lap top for a few days. I have gone through many of the links provided but I still have issues with my computer. I ran the Etresoft diagnostic, here are the results: Problem description:Sluggish performance and Safari re-directsEtreCheck version: 2.4.2 (142)Report generated 9/22/15, 7:21 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: (What does this mean?)    MacBook Air (11-inch, Mid 2011) (Technical Specifications)    MacBook Air - model: MacBookAir4,1    1 1.6 GHz Intel Core i5 CPU: 2-core    2 GB RAM Not upgradeable        BANK 0/DIMM0            1 GB DDR3 1333 MHz ok        BANK 1/DIMM0            1 GB DDR3 1333 MHz ok    Bluetooth: Old - Handoff/Airdrop2 not supported    Wireless:  en0: 802.11 a/b/g/n    Battery: Health &#x3D; Normal - Cycle count &#x3D; 56 - SN &#x3D; C0112660T9NDKRTAYVideo Information: (What does this mean?)    Intel HD Graphics 3000        Color LCD 1366 x 768System Software: (What does this mean?)    OS X 10.10.5 (14F27) - Time since boot: less than an hourDisk Information: (What does this mean?)    APPLE SSD SM064C disk0 : (60.67 GB) (Solid State - TRIM: Yes)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Macintosh HD G (disk0s2) / : 59.81 GB (39.71 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB USB Information: (What does this mean?)    Apple Inc. FaceTime Camera (Built-in)     Apple Inc. Apple Internal Keyboard / Trackpad     Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller Thunderbolt Information: (What does this mean?)    Apple Inc. thunderbolt_busConfiguration files: (What does this mean?)    /etc/sudoers, File size 2299 but expected 1275Gatekeeper: (What does this mean?)    Mac App Store and identified developersProblem System Launch Agents: (What does this mean?)    [killed]    com.apple.CallHistoryPluginHelper.plist    [killed]    com.apple.CallHistorySyncHelper.plist    [killed]    com.apple.cloudd.plist    [killed]    com.apple.coreservices.appleid.authentication.plist    [killed]    com.apple.gamed.plist    [killed]    com.apple.icloud.fmfd.plist    [killed]    com.apple.nsurlsessiond.plist    [killed]    com.apple.secd.plist    [killed]    com.apple.security.cloudkeychainproxy.plist    [killed]    com.apple.telephonyutilities.callservicesd.plist    10 processes killed due to insufficient RAMProblem System Launch Daemons: (What does this mean?)    [killed]    com.apple.awdd.plist    [killed]    com.apple.ctkd.plist    [killed]    com.apple.ifdreader.plist    [killed]    com.apple.nsurlsessiond.plist    [killed]    com.apple.softwareupdated.plist    [killed]    com.apple.wdhelper.plist    6 processes killed due to insufficient RAMLaunch Agents: (What does this mean?)    [loaded]    com.google.keystone.agent.plist [Click for support]Launch Daemons: (What does this mean?)    [loaded]    com.google.keystone.daemon.plist [Click for support]    [loaded]    com.microsoft.autoupdate.helpertool.plist [Click for support]    [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]User Login Items: (What does this mean?)    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)Internet Plug-ins: (What does this mean?)    Default Browser: Version: 600 - SDK 10.10    QuickTime Plugin: Version: 7.7.33rd Party Preference Panes: (What does this mean?)    NoneTime Machine: (What does this mean?)    Time Machine not configured!Top Processes by CPU: (What does this mean?)        26%    com.apple.WebKit.Networking        16%    com.apple.WebKit.WebContent(2)        13%    WindowServer         9%    mdworker(3)         3%    SafariTop Processes by Memory: (What does this mean?)    315 MB    kernel_task    313 MB    com.apple.WebKit.WebContent(2)    82 MB    Safari    78 MB    mdworker(3)    45 MB    System EventsVirtual Memory Information: (What does this mean?)    101 MB    Free RAM     1.90 GB    Used RAM (294 MB Cached)    553 MB    Swap Used Diagnostics Information: (What does this mean?)    Sep 22, 2015, 06:44:34 PM    Self test - passed    Sep 21, 2015, 11:16:47 PM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-09-21-231647 _[redacted].crash

dianeoforegon · Answer

2 GB RAM Not upgradeableWith only 2 GB RAM it&#x27;s no wonder your Mac is slow. Other than keeping a minimum of apps open at a time and being especially careful not to open too many tabs in your browser, there isn&#x27;t much you can do. Your RAM is not upgradeable.Personally, I feel that 8 GB RAM should be the minimum.