email attachments lost for old emails after update to iOS 9
After upgrading to iOS9 I have lost all my old email attachments
iPad, iOS 9
After upgrading to iOS9 I have lost all my old email attachments
iPad, iOS 9
I have the same problem on 2 iphone's and 1 ipad. Called tech support they suggested deleting the email account and adding it back. I did this and am waiting because when I forwarded back an attachment before it was there then gone again.
Sometimes upgrades need more space free than is available. It may happen that emails and/or attachments disappear (in imap), but after a while they will be re synced and be complete. The method the tech brought up will speed up that process
There was plenty of room to update and now even more since all the attachments are gone. They are there 1 day and gone the next. On all 3 devices seems strange.
I Have over 20GB free and it did it to me.
do the tech advised trick
I did waiting to see if it holds
This will only recover emails that are still on the server. My server (Verizon) deletes email after 7 days. All of the REALLY important ones that are gone are older than that.
I tried "syncing" and it didn't work. Then I even tried to do a Restore--unfortunately, the only Backups that seem to be available were done after the update.
As a computer pro, if they not on the sever and not on the backups (both iCloud and my computer), then they gone.
I am not happy.
I had emails with attachments less than 2 days old they were there and the next days gone. Same on my server 7 days.
This was after the update to ios 9
This morning lost some attachments so deleting account and adding again didn't work. Have to call Apple again
Same problem here...I am not happy. I have Roadrunner email and once I download the emails onto my computer they are no longer on the server.
Deleting account, putting back in, and syncing does no good since the information is no longer on the server.
I have lost all content of the emails with "The message has not been downloaded from the server" showing instead. It was there before IOS9 update and now the content is gone!
Apple need to respond ASAP to this issue and let us know how we get the content back.
I updated using iTunes, so space was not an issue. I have 19 GB of storage open on my phone.
Thank you,
Mike
I have installed iOS 9.1 beta, there is the problem apparently solved, but the content in old mails ist still lost in my ipad
Update - after looking at my emails closer, the problem did not happen with the IOS 9 update on Thursday evening, but rather sometime last night....still might be an IOS9 issue, but did not occur st the time of the upgrade...
this is exactly what has happened to two of my I phones and 2 I pads i can send an e mail from my home computer with attachments see it on my devices then within a half hour it is gone again. very frustrating as i e mail architectural plans almost everey day sure hope Apple fiqures it out. Wish i knew how to go back to ios8 i have lost over 200 e mails with attachments
new information, the problem is not fixed in iOS 9.1beta at my iPad
email attachments lost for old emails after update to iOS 9