Q: iOS 9

My ipod is frozen on the slide to upgrade screen after downloading iOS 9. I've tried following apple's instructions by connecting to iTunes and restoring but it wont pick up my ipod. Ive also rebooted but it keeps bringing me back to the same screen. I'm unable to chat with a professional as i need the serial number which is only accessible from the settings on my ipod i believe. What do i do now as apple's instructions wont work, and i cant contact apple because i need the serial number.

iPod touch, iOS 9, null

Posted on Sep 19, 2015 4:05 AM

I have this question too

Q: iOS 9

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by Ethan7988,

Ethan7988 Sep 19, 2015 4:12 AM in response to maeeveb
Level 4 (1,665 points)

iPad

Sep 19, 2015 4:12 AM in response to maeeveb

See the following:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

The serial number is engraved on the back of the device.
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by lllaass,

lllaass Sep 19, 2015 7:33 AM in response to maeeveb
Level 10 (190,896 points)

Apple Watch

Sep 19, 2015 7:33 AM in response to maeeveb

So you tried this:
If the Slide to Upgrade screen won't go away after you update to iOS 9
What version of iTunes is on the computer?
Try on another computer
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Q: iOS 9

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by Ethan7988,

by lllaass,

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