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icloud drive search doesn't work

Hi everyone,


after upgrading to iOS 9 iCloud drive doesn't work properly anymore.

I still can upload and sync files - that's not the problem.

But when I try to search for a file on my iPad or iPhone - using the iCloud drive app or another app with access to iCloud drive (e.g. PDF Expert 5) - there are no results coming up.

If not searching, however, I can access all files by clicking through the folders.

(Btw. I am talking about PDF files - so it is not a problem of files that cannot be opened on an iPad or iPhone anyway.)

Also, it takes iCloud almost forever to download - not because of a slow connection but because of iCloud.


Does anyone have the same problems and knows how to fix a broken search in iCloud drive?

I got 15 GB of PDFs in various folders/subfolders. Seems to me like an indexing problem, yet I don't know what to do about it.

Cheers!

iPad (3rd gen) Wi-Fi + Cellular, iOS 9

Posted on Sep 19, 2015 1:25 AM

Reply
9 replies

Oct 19, 2015 5:06 PM in response to moritzk

I've experienced similar issues. I've had over 100GB worth of documents on iCloud drive. Search function didn't seem to work at all.

However, after I've decided to unsubscribe the extra storage, moved everything back to Dropbox, I've noticed the search was working.

I'm guessing maybe search works now because there are only a few documents to index now. Before, maybe because there were over 150000 files in nested folders it was taking too long to index or the index engine itself failed to function (I've waited almost 1 week but search still wasn't working).


I hope Apple can fix the underlying issue soon, otherwise I don't think many digital customers will be buying the iCloud drive subscriptions - as they would expect a robust search function.

Oct 24, 2015 7:58 AM in response to moritzk

Same problem here. The search worked nicely on beta version, but it stopped after iOS 9.1.


I turned off iCloud drive and turned it back on, it even worse. My files didn't show up. Only a handful of folders appears and the rest are nowhere to see on my phone. Those files are just fine. I can see it on my Mac and Windows laptop.


I think this is iOS 9.1 problem. Hope Apple can quickly fix this. Moving back to Dropbox is my last option.

icloud drive search doesn't work

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