HELP: System crashing randomly on Yosemite
Hello everyone.
I recently purchased a used iMac (Mid 2011, 21.5 inch, 2.5 GHz Intel Core i5, 11 GB, 1333 MHz DDR3) and everything ran well.
Once i purchased and installed the Adobe Creative Cloud, things got a little awkward.
At random times, it can be when editing or when browsing the web, the computer would crash.
By that I mean freeze, screen turns black, physically restart itself, pop up with an error message, which informs you to press any key to resume the restart process.
I used an app called EtreCheck to find out what may be wrong, and I got these stats:
Problem description:
Random Computer Crashes when editing photos or videos or simply browsing online.
EtreCheck version: 2.4.2 (142)
Report generated 9/19/15, 11:19 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (21.5-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4-core
11 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: (What does this mean?)
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: (What does this mean?)
OS X 10.10.5 (14F27) - Time since boot: less than an hour
Disk Information: (What does this mean?)
WDC WD5000AAKS-402AA0 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
OSX (disk0s2) / : 499.25 GB (342.17 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H ()
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Configuration files: (What does this mean?)
/etc/sudoers, File size 2299 but expected 1275
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Launch Agents: (What does this mean?)
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: (What does this mean?)
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.spigot.ApplicationManager.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
4% QuickTime Player
3% WindowServer
2% VTDecoderXPCService
2% com.apple.WebKit.WebContent(2)
1% coreaudiod
Top Processes by Memory: (What does this mean?)
1.08 GB Adobe Lightroom
688 MB kernel_task
338 MB com.apple.WebKit.WebContent(2)
90 MB Adobe CEF Helper
79 MB mdworker(5)
Virtual Memory Information: (What does this mean?)
6.51 GB Free RAM
4.49 GB Used RAM (1.55 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Sep 19, 2015, 11:08:10 AM /Library/Logs/DiagnosticReports/Kernel_2015-09-19-110810_[redacted].panic [Click for details]
Sep 19, 2015, 11:08:00 AM Self test - passed
Sep 17, 2015, 08:39:23 AM /Library/Logs/DiagnosticReports/Kernel_2015-09-17-083923_[redacted].panic [Click for details]
Sep 16, 2015, 08:35:44 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-16-203544_[redacted].panic [Click for details]
Sep 16, 2015, 08:30:59 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-16-203059_[redacted].panic [Click for details]
Sep 16, 2015, 06:44:45 PM ~/Library/Logs/DiagnosticReports/Microsoft Word_2015-09-16-184445_[redacted].crash
Sep 16, 2015, 06:44:23 PM ~/Library/Logs/DiagnosticReports/Microsoft Word_2015-09-16-184423_[redacted].crash
Sep 16, 2015, 06:44:18 PM ~/Library/Logs/DiagnosticReports/Microsoft Word_2015-09-16-184418_[redacted].crash
Sep 16, 2015, 06:42:41 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-16-184241_[redacted].panic [Click for details]
Sep 15, 2015, 02:12:55 AM /Library/Logs/DiagnosticReports/Kernel_2015-09-15-021255_[redacted].panic [Click for details]
Sep 13, 2015, 06:54:37 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-13-185437_[redacted].panic [Click for details]
Sep 13, 2015, 01:43:46 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-13-134346_[redacted].panic [Click for details]
Sep 11, 2015, 11:45:00 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-11-234500_[redacted].panic [Click for details]
Sep 11, 2015, 10:12:49 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-11-221249_[redacted].panic [Click for details]
Sep 11, 2015, 08:54:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-11-205442_[redacted].panic [Click for details]
Sep 11, 2015, 08:26:29 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-11-202629_[redacted].panic [Click for details]
Sep 11, 2015, 12:49:07 PM /Library/Logs/DiagnosticReports/Kernel_2015-09-11-124907_[redacted].panic [Click for details]
Sep 10, 2015, 08:20:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-09-10-082011_[redacted].panic [Click for details]
Sep 10, 2015, 08:12:13 AM /Library/Logs/DiagnosticReports/Kernel_2015-09-10-081213_[redacted].panic [Click for details]
Sep 10, 2015, 02:10:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-09-10-021026_[redacted].panic [Click for details]
If anyone has any idea what the error may be, please help. Thank you. I'm a film student and I can't afford to replace or pay for major repairs at the moment...
iMac, OS X Yosemite (10.10.5)