seagate external (4TB) hard drive (Model SRD00F2) won't allow drag drop

My new macbook pro recognizes my Seagate external hard drive, however, it will not allow me to drag and drop new movies into it. I used this external hard drive with an older iMac (it just died) to install moves. Why won't the external drive allow drag and drop if everything shows up on the desktop, and movies play from it? Any thoughts?

Posted on Sep 19, 2015 8:47 AM

Reply
8 replies

Sep 21, 2015 6:29 PM in response to me_abh

Thank you for your response. The HDD is formatted NTFS which allows you to read but not write to it.

User uploaded file


You can reformat it to a Mac only format, Mac OS Extended (Journaled) or a format common to PC and Mac, FAT32 or exFAT. Note that reformatting will ERASE ALL USER DATA.


Ot you may use a third party application such as Tuxera or Paragon that will allow you to write to the drive.


Ciao.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

seagate external (4TB) hard drive (Model SRD00F2) won't allow drag drop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.