User profile for user: jbd00
jbd00 Author
User level: Level 1
8 points

Windows Set Up freezes when installing Windows 7 64bit

Hey guys!


This is a REALLY though one (!!).


These are my specs:

  • Win7 64bit Home Premium
  • Mac Mini (late 2014, 3.0GHz i7 processor, 16gb RAM and 1TB HDD
  • OSX El Capitan 10.11 GM (15A278b)
  • Boot Camp Assistant 6.0.0 (518)
  • Apple Cinema Display 24”
  • USB Memory Stick (ZAP 8gb)
  • Apple Magic Mouse
  • Apple Transparent Mouse
  • Regular Windows wired keyboard and mouse
  • Logitech k750 keyboard (a Mac-Keyboard)


I have tried to install Win7 for almost three months straight now, but the process has always ended at the same spot – Win7 does not recognize my Logitech k750, my Apple Magic Mouse, my old Apple transparent mouse or my basic wired Windows-based mouse and keyboard. When my computer tries to boot with the USB-stick with the installation disc and the Boot Camp 5 folder (a folder Bootcamp 6.0 require me to install and put in the USB with the installation disc from the website it advices me to because the 6.0 version does not support Win7) everything works fine until after the “Windows is starting” loading screen ends. Then Win7 does not recognize my keyboard nor my mouses.

Sometimes the Windows Boot Assistant starts after I have told Boot Camp to start Windows. All my keyboards works fine there, and I have even managed to start Windows 7 Setup in Safe Mode. The problem is again that all my keyboards and mouses stops working at the setup screen.


I am really tired of this issue, and trust me – I have done a lot to try to fix it (troubleshooting, searched the internet for solutions etc.) – but for no use. What can I do now? Do you have any idea what to do? 😕

Edit: I have tried to install Win7 with .iso files from both the original CD and from windows' own website

Mac mini (Late 2014), Windows 7, OSX El Capitan 10.11 GM

Posted on Sep 19, 2015 9:11 AM

Reply
17 replies
User profile for user: Loner T
Loner T
User level: Level 9
59,536 points

Sep 19, 2015 11:54 AM in response to jbd00

jbd00 wrote:



I have tried to install Win7 for almost three months straight now, but the process has always ended at the same spot – Win7 does not recognize my Logitech k750, my Apple Magic Mouse, my old Apple transparent mouse or my basic wired Windows-based mouse and keyboard.

Is this during installation or after the installation is complete? Do the peripherals work during the installation but not later?

When my computer tries to boot with the USB-stick with the installation disc and the Boot Camp 5 folder (a folder Bootcamp 6.0 require me to install and put in the USB with the installation disc from the website it advices me to because the 6.0 version does not support Win7) everything works fine until after the “Windows is starting” loading screen ends. Then Win7 does not recognize my keyboard nor my mouses.

Can you post a screen shot of the Installer USB File structure using Grab?


  • OSX El Capitan 10.11 GM (15A278b)
  • Boot Camp Assistant 6.0.0 (518)

These can cause problems, since ELC and BC6 Assistant are not GA yet.



Sometimes the Windows Boot Assistant starts after I have told Boot Camp to start Windows. All my keyboards works fine there, and I have even managed to start Windows 7 Setup in Safe Mode. The problem is again that all my keyboards and mouses stops working at the setup screen.


I am really tired of this issue, and trust me – I have done a lot to try to fix it (troubleshooting, searched the internet for solutions etc.) – but for no use. What can I do now? Do you have any idea what to do? 😕

Mixing 5.1.5621 and 6.0.6133 drivers can lead to more complications. At least this answers my first question.

Reply
User profile for user: jbd00
jbd00 Author
User level: Level 1
8 points

Sep 19, 2015 2:03 PM in response to Loner T

This is during installation. This is the step-by-step model:


Model 1:

  • Turn on computer
  • Hold in "Alt" key
  • Boot Manager opens and I Choose Windows
  • "Windows is loading files" screen
  • Setup screen (where I choose language etc.): freeze

Model 2:

  • Turn on computer
  • Hold in "Alt" key
  • Boot Manager opens and I Choose Windows
  • Windows' Boot Manager opens
  • Keyboard and mouse works fine, I get the options to cancel, run Windows Setup or run Windows in Safe Mode
  • Wether I run it in safe mode or normal I end up at the first Setup screen, which is frozen, just as in model 1


The file structure goes like this:

User uploaded file

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Windows Set Up freezes when installing Windows 7 64bit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up