Q: problem after upgrading to IOS 9

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bogzie

Level 1 (0 points)

Q: problem after upgrading to IOS 9

Hi guys,

I've upgraded my Iphone 5s from iOS 7.1.2 to iOS 9 and i've encountered the white screen with the 'slide to upgrade' message which keeps my phone blocked.

i've tried to restore to previous Ios7.1.2 by using itunes, but it won't allow it because find my iphone isn't turned off even though i've deleted my phone from icloud.com and from windows icloud.

Any clues?

iPhone 5s, iOS 7.1.2

Posted on Sep 19, 2015 10:35 AM

I have this question too

Solved

ChrisJ4203

Level 9 (59,793 points)

iPhone

A:

Not normally no. I would try the Force restart and then attempt again.

Posted on Sep 24, 2015 3:38 AM

Q: problem after upgrading to IOS 9

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by ChrisJ4203,Helpful

ChrisJ4203 Sep 19, 2015 12:52 PM in response to bogzie
Level 9 (59,793 points)

iPhone

Sep 19, 2015 12:52 PM in response to bogzie

You cannot restore to iOS 7.1.2, that is no longer supported. Apple does not provide for downgrading. See this support document regarding the Slide issue. If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
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by bogzie,

bogzie Sep 19, 2015 12:52 PM in response to ChrisJ4203
Level 1 (0 points)

Sep 19, 2015 12:52 PM in response to ChrisJ4203

Thanks Chris,

I am trying this method you've suggested, but the backed hasn't moved forward for 3 hours. is it normal for a backup to take such a long while?

Greetz,
b.
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Accepted Answer · Sep 24, 2015 3:38 AM

ChrisJ4203

Level 9 (59,793 points)

iPhone

Sep 24, 2015 3:38 AM in response to bogzie

Not normally no. I would try the Force restart and then attempt again.

Q: problem after upgrading to IOS 9

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by ChrisJ4203,★Helpful

by bogzie,

by ChrisJ4203,Solvedanswer

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by ChrisJ4203,Helpful