After having my Apple Watch for a month or so, it now has a small red box at the top of it with a line through it. I powered it off and back on. Did not fix it. I unpaired it and tried to re-pair it. Now cannot pair with my iPhone 6. What is going on?
Apple Watch, iOS 8.4.1
As you have now unpaired your watch via the iPhone app - but without this being reflected on your watch - follow these steps:
On your Apple Watch: tap on Settings > General > Reset > Erase all Content and Settings.
This will reset your Apple Watch to the factory settings.
Then re-pair it using the Apple Watch app on your iPhone, choosing to restore your Apple Watch from backup when the option is offered:
As you have now unpaired your watch via the iPhone app - but without this being reflected on your watch - follow these steps:
On your Apple Watch: tap on Settings > General > Reset > Erase all Content and Settings.
This will reset your Apple Watch to the factory settings.
Then re-pair it using the Apple Watch app on your iPhone, choosing to restore your Apple Watch from backup when the option is offered:
There is a difference between being disconnected and unpaired.
If your watch face shows a red phone symbol with a line through it, this means that your Apple Watch and iPhone are disconnected.
You did not need to re-pair your Apple Watch - just reconnect it. They should reconnect automatically when your watch and iPhone come back within range of each other. If they don't, follow these steps - checking after each one - until they do:
- Check that Bluetooth and Wi-Fi are both enabled on your iPhone and that your iPhone and Apple Watch are close by each other.
- Check also that you haven't enabled Airplane Mode on your watch.
- Disable and then re-enable Bluetooth on your iPhone: (Settings > Bluetooth)
- Enable and disable Airplane Mode on your Apple Watch: Swipe up on the watch face > Swipe sideways to the Settings Glance > Tap the airplane icon to enable Airplane Mode (this turns off Bluetooth & Wi-Fi) > Wait for a short while > Tap the icon again to disable Airplane Mode (re-enables Bluetooth and Wi-Fi) > Connected should appear at the top of the screen.
- Restart both devices.
Jonathan - that got it done, although it was **** trying to restore from the backup. I gave up and simply told it that it was a new watch. I had an Apple ID for a long time and a year or so ago some rocket scientist at Apple decided that anyone having one of the "old", non-email type userids had to get a new one. And thus started a LOT of grief for me with IDs, passwords, etc. trying to get it all straight on an iPhone, iPod, iPad, and an iMac. Everything was fine until I was forced to change my ID. I'd like to get my hands on the bonehead that forced that change down,our throats. Anyway, thanks for the help - your answers got me back in business with my watch.
Regards, Jim
Hi Jim
You're most welcome! Sorry to hear about your troubles with Apple ID, but glad to know that you're back up and running.
Watch has red box with line through it. Cannot re-pair.
