Q: iPhone 5S blue screen of death (BSOD) after iOS9 update

I have the exact same problem.

I was told that it could be a problem with the RAM but I'm not sure about this. Some people say that it could be changed, while others say the opposite. Mine is not working anymore. It's just boot-looping. Had the blue screen for a day or two and then it never worked again. As everybody here, I bought it 2 years and 4 months ago..so no more warranty.

any solutions guys?

hi.i'm trying what you described, but itunes displays "an unknown error occured(3194)"

internet is working.latest itunes,downloaded today...no security issues

help?

Same here also ,  it seems to be a wide spread problem ...  Could any one from apple help us know why 2 year old phones which were perfectly working suddenly turned now to just a piece of metal not working at all ....

Of course its a hardware problem

Any solutions or just throw away the phone      

Hi There,

I am also having the same problem for my iphone 5, please someone advise what should I do for that.

I cant use my phone, its restarting again and again.

The same happened to me, it was just a 2 month old new Iphone 5s, after updating mi phone with the Itunes, where I live I have no authorized service, the only answer I got from Apple was to travel abroad. So please if you know how to solve this please let me know!

We have four iPhones in my family.  (3) 5's and (1) 6S.  Guess what?  Two of our 5s's are doing the same thing.  They are useless!  I say there are enough of use loyal iPhone users out there that should contact their local news stations; social media and complain about this issue.  I think then, we should get some sort of resolution to this widespread issue. It's time that Apple takes some responsibility for this and do the right thing for us.  I hope you all agree.

m232323 wrote:

 

We have four iPhones in my family.  (3) 5's and (1) 6S.  Guess what?  Two of our 5s's are doing the same thing.  They are useless!  I say there are enough of use loyal iPhone users out there that should contact their local news stations; social media and complain about this issue.  I think then, we should get some sort of resolution to this widespread issue. It's time that Apple takes some responsibility for this and do the right thing for us.  I hope you all agree.

If you go to youtube and lookup iPhone 5s Blue Screen of Death Fix 100% Working, you will see this issue is most commonly associated with hardware failure in association to improper steps taken in the servicing or repair of an iPhone. The video dates back to 2014, long before iOS 9 so this was not the fault of any particular update. A restore would have prompted the same results.  I am making no recommendations to follow steps in outsourced videos, but the first end does explain the cause of said issue.

Thanks for your reply. I've seen this video and all others pertaining to the BSOD.  Neither of our 5s's have had any repairs so it's definitely not that.  Thanks

I see. I was hoping, for your sake, that it was the fault of a repair. With a record of the repair, I might find reason to hold the person who serviced it responsible. Another alternative to getting those iPhones taken care of might be an unexpected one. I don't know how far out of warranty your 2 devices presently are, but if you have an AMEX and the devices are less than 2 years old, you may have the added perk of having a prolonged warranty of sorts. AMEX doubles the life of electronic service warranties and all you need to do is verify that your card has this, make an appointment at the Genius Bar, have the repair done, and send AMEX your receipt. They'll repay you for the charges.

My iphone 5s 64 GB is 2,5 years old, I upgraded to 9.3.3 when it was available and it started to show the BSOD a couple of weeks ago. I've followed the instructions for DFU mode and have chosen the 'install as new iphone' option (from iTunes). It worked for a few days then BSOD was back again. Then nothing seemed to bring it back alive again, so I just left it connected to my Mac and found it alive again an hour later and it has worked for a couple of days again. This just shows that the BSOD is pretty random and probably hardware related. I have my old 4s as a backup (bought a kit to be able to swap nano sim to the micro sim frame in the 4s). This gives me time to consider if I want to wait for the new iphone 7 (6 months) or switch to an android phone (Huawei P9 gets a pretty good press). Apple is supposed to be the hardware champion, and we take the lack of s/w functionality as a trade off. But now I'm not so sure anymore. The 4s works great, though (I left it at IOS6 ;-).