Koobface malware according to google help person?
I've had trouble with my gmail and called 1-855-550-2552. They diagnosed a koobface networking hacking worm. They "showed" me foreign logins to my ip address.
My malware bytes anti malware software does not find anything like this.
This is the summary of what they said needed to be done. They then referred me and connected me to W2C LLC.
1.we have to optimize your network and all devices.
2.we have to remove koobface from your network.
3.we have to remove all the infections or errors from your network.
4.we have to remove al the hackers from your network.\
5.we have to install network anti hacking tools on your network.
6.we have to create a network security gride around your network and all devices.
W2C LLC
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Is this a scam?
MacBook Pro with Retina display, OS X Yosemite (10.10.1)