A315502
Level 1 (0 points)

Q: iOS 9 update fix with screen stuck at slide to update

i currently don't have a working computer or laptop.  If I wait for new update will it fix my phone?  And best eta for next update?

Posted on Sep 19, 2015 9:34 PM

Close
A315502

Q: iOS 9 update fix with screen stuck at slide to update

  • All replies
  • Helpful answers

  • by Neil_Strategy_Lead,

    Neil_Strategy_Lead Neil_Strategy_Lead Sep 21, 2015 2:37 PM in response to A315502
    Level 1 (0 points)
    Sep 21, 2015 2:37 PM in response to A315502

    Find My Phobe app being installed on the device prevents Restore from iTunes. Hopefully another iOS9 release is able to be pushed on to the device using iTunes.

    Would configurator2 force a Restore or update/roll back to previous version of iOS? Issue being the Swipe to Upgrade won't work after iOS 9 update on some iPads.

    Thanks

    The support article (below) won't work if you have Find My iPhone/iPad app installed.

    https://support.apple.com/en-us/HT205239