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iPhone 6 freezing after iOS 9 update

Hi,


i am experiencing something extremely weird. after updating my wife's iPhone 6 the phone would work for a bit but then stop responding completely and freeze. surprisingly my IPhone 6 is working perfectly after the update and both the phones are identical and we use the same Apple ID on both for apps etc. immediate help is needed. The phone works for a bit after restarting and freezes after a while and stops responding. it has become extremely frustrating.

iPhone 6, iOS 9, 64GB

Posted on Sep 20, 2015 12:16 AM

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Posted on Sep 20, 2015 12:24 AM

You're not alone. I've been experiencing this problem for the last few days. I can't even use my phone for telephone calls or to even check the time. I have the same phone as you, iPhone 6, 64 GB with the iOS 9 update. I've tried all the different forum recommendations: Restarting phone, using the Reset settings, and restoring my phone completely. Nothing has helped. My phone is currently an expensive paperweight as I cannot do anything on it. I feel like it may be the iOS 9 update that is causing us problems but I don't know how to revert my update to the last one.

84 replies

Nov 5, 2015 10:14 PM in response to jasonb b

Hrm.


Seems my new 6 plus has taken to iOS 9 quite well, albeit only for about an hour now but so far, everything seems to operating as advertised.


So while I'm puting this phone through its paces, I have questions: First to those in this thread - Show of hands. How many of you with a complaint have had Apple contact you wrt your specific issue?. If they did, have you responded? If not, why not?


Surely I can't be the only person Apple contacted in this thread.


Secondly to jason b: Quote: IOS 9 is the culprit in 99% of these cases.


How did you arrive at that number? Would you mind sharing your analysis?


Thanks in advance.


Tmitch

Nov 6, 2015 9:34 AM in response to sankarasai18

Tried this this morning, and so far phone seems back to normal.

If your iOS 9 device is stuck on Slide to Upgrade - Apple Support

I´ve done restore from itunes quite a few times, and other things, but to be honest never tried doing it this way.

  1. Connect your iOS device to a computer. Then make sure that iTunes is open.
  2. While your device is connected, press and hold the Sleep/Wake and Home buttons until you see the Connect to iTunes screen.
  3. When asked, choose Update.
  4. When the restore is done, finish the onscreen steps to set up your device.


Can´t believe is so simple and never tried it before.

So far this would be my solution to this, but I wish I could tell you for sure it works. Have to give it a few more days to be sure.


Not sure about taking it to an app store to check bad display issue as i´ve used my iphone 6 128gb for about a year (ios8) with no problems whatsoever.

Nov 8, 2015 5:53 PM in response to Tmitch1390

I have the same problem for over 3 weeks since I upgraded to iOS 9.x. It works fine for a while, then freezes up:

  1. Most of the time it freezes up whenever any app is launched that required keyboard e.g. iMessage, Email, Notes, etc.
  2. Then it would freeze up when I want to unlock the phone. It won't even allow my Touch ID to function
  3. It would freeze up suddenly and I won't be able to even switch off the phone or do anything


Whenever it freezes up, the only option is to hard reset (hold Touch ID and Power button until Apple log appears). After reading about Siri, I have swithched it off, and so far it is working fine for about 3 hours. Otherwise, I was practically hard resetting it for 4 - 5 times daily.


Will update again tomorrow on how it went.

Nov 9, 2015 8:50 AM in response to Tmitch1390

I can't find the thread I posted in, but people have done what I did to fix mine and it fixed them too


"reset all settings" do it TWICE. After it reboots, once, do a reset all settings again! This fixed me, but I did both things shown above.


Also, in addtion, IN keyboard settings, I think in accessibility, change the lowercase keyboard to upper case, or vice versa. Whatever it's currently set on, CHANGE IT to lower or all caps. They key here is changing it to what is wasn't set on originally.

Nov 10, 2015 1:31 AM in response to Highwaystar79

I had the same problem; my iphone 6 was freezing a few minutes, and i could not find the right letters on the keybord;

sometimes , many applications opened by themselves and i couldnt control.

I have desactivated my lock code and miracle, no more problem,

when i wanted to enter a new code IOS 9 asked 6 digits, before the code was 4 digits; it might be the issue.

Dec 10, 2015 3:33 PM in response to Brian_sdl

I have a freezing issue on my iphone 6s running on ios 9.2. My phone suddenly will show a "call ending" screen, out of the blue, and freeze up. The only way to unfreeze it is to press hold down the power button and the home button at the same time so that the phone reboots. But it's only a temporary fix and may happen again a few minutes later or days later. Apple support said it sounded like the firmware got corrupted. The tech had me back up my phone to itunes and do a restore. The reason for doing the restore from itunes rather than the cloud was so that new firmware would be installed on my phone. It seemed to do the trick as this was a weeks ago and it had not happened again, that is until a few minutes ago. For what its worth, I had also removed some recently installed, questionable apps, that we felt may be causing this to happen. This is quite frustrating and I can only hope the next update will stop this from happening anymore.

iPhone 6 freezing after iOS 9 update

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