Jagspecial

Q: iPhone 6 updated to ios9 screen goes black when I open an app

i recently updated my iPhone 6 to iOS 9. Every time I open an app now the screen goes black and I have to push the home button and click on the app again for it to work. Any fix ideas?

iPhone 6, iOS 9

Posted on Sep 20, 2015 1:14 AM

Close

Q: iPhone 6 updated to ios9 screen goes black when I open an app

  • All replies
  • Helpful answers

first Previous Page 10 of 15 last Next
  • by buzzlightyr,

    buzzlightyr buzzlightyr Oct 7, 2015 10:28 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 7, 2015 10:28 AM in response to Jagspecial

    Hi folks,

     

    Like many here my phone had the same problem (iPhone 6). I can confirm that the problem goes away temporarily after a soft reset, but will return within hours to a day or two. I was unable to convince myself that using my Bluetooth headset or making a call triggered the problem to recur, but it would always recur at some point.

     

    A few people mentioned setting the display to "zoom" and then back again. I tried this a few days ago, and the problem has not returned since. Not sure how long it will last. There have also been a large number of app updates since then, so perhaps some offending app was fixed.

     

    Stay tuned - hope a clear fix for this comes soon. It's difficult to accept that a bug like this could persist through two iOS updates and for as long as it has.

  • by Matt20v,

    Matt20v Matt20v Oct 7, 2015 12:25 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 7, 2015 12:25 PM in response to Jagspecial

    Hi Guys

     

    Sorry so I managed to find a work around now and tested the last two days and its fine, Someone pointed out that this was related to Siri how the **** this makes sense I have no idea..

     

    But I did this, After I went from my 6 to 6s there is a bug in the way it restores and half your apps do not get restored and you manually have to delete and download them.. I then found some of my settings also did not go back to how they where one of them being Siri she was turned off completely

     

    I turned Siri back on to how it was before restarted the phone and now I have not seen the black screen on any app ..

     

    If you already have Siri on maybe try turn it off restart then turn it back on and see how it goes..

     

    Hope this helps others!

     

    Cheers Matt

  • by nwgt,

    nwgt nwgt Oct 7, 2015 12:52 PM in response to Gregorypscott
    Level 1 (0 points)
    Oct 7, 2015 12:52 PM in response to Gregorypscott

    Same here. iPhone 5s doing it over and over. Seriously Apple, low level bugs?

  • by RestlessDog,

    RestlessDog RestlessDog Oct 7, 2015 3:39 PM in response to nwgt
    Level 1 (0 points)
    Oct 7, 2015 3:39 PM in response to nwgt

    Same problem.  iPhone 5 with 64GB storage.  Particularly troublesome when moving between apps.

  • by Mahabeer,

    Mahabeer Mahabeer Oct 7, 2015 4:47 PM in response to dstagian
    Level 1 (0 points)
    Oct 7, 2015 4:47 PM in response to dstagian

    I have the same problem ever since I upgraded to ios 9+. It resolved for some days after rebooting using the home and power button but it returned back. It's very annoying.

  • by flyhard,

    flyhard flyhard Oct 7, 2015 11:07 PM in response to Mahabeer
    Level 1 (0 points)
    Oct 7, 2015 11:07 PM in response to Mahabeer

    OK, like someone earlier in this thread found out: I get the black screen only after using voice control. Using the zoomed text option for a quick graphic reboot cures it. And using voice control again, it starts all over with the black screen.

     

    noticable is that just after getting the voice control screen info, the graphics often gets screwed up with both PIN keypad, notifications and background picture all at once - 1990ies windows feeling  

     

    and yes, the voice control is an essential safety feature when driving... Apples car project starts here imo!

  • by Caltor,

    Caltor Caltor Oct 8, 2015 12:40 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 12:40 AM in response to Jagspecial

    I'm getting the same pr on iPhone 6s. Seems to have started since update to 9.0.2.

  • by Hausen1976,

    Hausen1976 Hausen1976 Oct 8, 2015 2:03 AM in response to buzzlightyr
    Level 1 (0 points)
    Oct 8, 2015 2:03 AM in response to buzzlightyr

    Hi Folks,

     

    yesterday I gave the hint of buzzlightyr (and of others before) a try (switching on and off display zoom) and so far I can report that the problem did not re-occur, even after a reset and using voice control (NOT siri) again afterwards with bluetooth connection to my handsfree kit and also without bluetooth connection.

     

    I have to emphasize that there seems to be some misunderstanding regarding the procedure, as e.g. flyhard is talking about using zoomed text, which seems to be the wrong approach. What helped for me so far is:

     

    - go to settings --> Display & Brightness -->  "Display Zoom - View" and select "Zoomed" on top of the screen.

    - select "Set" in the top right corner

    - select "Use Zoomed" on bottom of the screen

    - select "Standard" again on top of the screen and "Set" again in the top right corner

    - select "Use Standard" at the bottom of the screen, done.

     

    As mentioned before, that solved the problem for me (so far) since yesterday, although I've also done a reset afterwards and placed voice calls via voice control AFTER the reset...

     

    I will observe and report whether the problem re-occurs.

     

    So everybody having the problem please give this approach a chance (if you haven't tried it yet) and report whether you've been successful...

     

    good luck and regards

    Jan

  • by c12ack,

    c12ack c12ack Oct 8, 2015 2:07 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 2:07 AM in response to Jagspecial

    iOS 9 is a POS!  Phone freezes so often on almost every app. Whether for business or when my kids use it. And those saying to reset or hard reset or change settings. You're just masking the problem. never had a problem with iOS 8. Why should I have to reset 3-4x day or more?  Apple better get their heads out of the gutter And come up with a solution.

  • by Hausen1976,

    Hausen1976 Hausen1976 Oct 8, 2015 4:41 AM in response to Hausen1976
    Level 1 (0 points)
    Oct 8, 2015 4:41 AM in response to Hausen1976

    Sorry folks,

     

    just forget about my previous post, the problem re-occured...

     

    ...but what I have observed is that the problem occurs only after doing a call via voice command from the locked screen... afterwards the screen gets messed up in some way (overlay of dialpad and lock screen etc as described in a post before). When you do a call via voice command with the phone /screen unlocked before pressing and holding the home button, the black screen issue doesn't occur (for me).

     

    Thinking about that I remember that I had issues using voice commands from the locked screen already under iOS 8 (and maybe 7 (?))... It was not the "black screen problem", but also the screen got messed up similar as described before, sometimes irresponsive and only a reset halped to solve the issue... any comments on that?

     

    regards Jan

  • by ghost_m,

    ghost_m ghost_m Oct 8, 2015 8:01 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 8:01 AM in response to Jagspecial

    same here

  • by chasefrench,

    chasefrench chasefrench Oct 8, 2015 10:02 AM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 10:02 AM in response to Jagspecial

    my iPhone 6s plus is doing the exact same thing. it didn't do it when i first got it but it started a couple days later. the screen only goes black when i open apps that were closed. i just push the home button then re open it and its fine. apple please update iOS 9 and fix this

  • by tjzimman,

    tjzimman tjzimman Oct 8, 2015 1:23 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 1:23 PM in response to Jagspecial

    Add me to the list.  New 5S, worked for 3 days, now the black screen only fixed with the home button and retry to open the app which fixes it for a minute or day.

    Just like all the others...

  • by timbooo,

    timbooo timbooo Oct 8, 2015 1:38 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 1:38 PM in response to Jagspecial

    The minute I updated to IOS 9.0.2 on my 4S it went blank, and continues to do so every time I open apps. I have to close them sevewrl times and retry until I'm lucky.

    Totally annoying thank god I have not updated my IPAD.

     

    Rang apple who said do factory reset, which i really cant see working. the only fix is to get rid of 9.0.2 or throw my phone away or live with it. All useless options until another update is released.

  • by teddlicious,

    teddlicious teddlicious Oct 8, 2015 1:46 PM in response to Jagspecial
    Level 1 (0 points)
    Oct 8, 2015 1:46 PM in response to Jagspecial

    I have the same problem with my iPhone 6 after the update to iOS 9. Everyday I turn my phone off and on and then the problem is solved for a day.... So annoying!

first Previous Page 10 of 15 last Next