HT201232: Contact Apple for support and service

Learn about Contact Apple for support and service
sorin stefanescu

Q: How to get a full refund from apple

Hello,

 

Recently I got an email from Apple regarding my annual Icloud plan which is automatically renewed.
Unfortunately I don't have any Apple devices and I don't need the Icloud.
In the mail they explain that I can downgrade the Icloud plan by choosing the free option and that way

from the next renew my Credit Card wont be charged. They also add the option of a full refund by contacting Apple

within 45 days.
I can't see any option on their websites to contact them but through Support.

but the Support section asks for a product serial number which I don't have, since I don't have any Apple device.nks

 

thanks and best wishes

iPhone 5, iOS 8

Posted on Sep 20, 2015 5:25 AM