habnik96
Level 1 (0 points)

Q: Iphone 4s ios wont stop updating

my Iphone 4s wont stop updating keeps on starting again and again  with the apple logo and loading bar. ive tried all the things i can like holding the power button and home at the sametime. and still wont work.

iOS 9

Posted on Sep 20, 2015 1:45 PM

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habnik96

Q: Iphone 4s ios wont stop updating

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  • by Brett L,

    Brett L Brett L Sep 21, 2015 1:55 PM in response to habnik96
    Community Specialists
    Sep 21, 2015 1:55 PM in response to habnik96

    Howdy habnik96,

     

    I see you are a new user here in Apple Support Communities - welcome! I hope we find you contributing often in the future.

     

    It is not clear from your post whether you get to the point that your iPhone is displaying the "Slide to Upgrade" message, but if you are you should follow the steps in this article - If the Slide to Upgrade screen won't go away after you update to iOS 9.

     

    If not, then you will be better served by this article - Resolve iOS update and restore errors in iTunes.

     

    It would be great if you could tell us if either of these resolves your issue. Of course if the issue persists, post back here again and we will continue to assist.

     

    Thanks for using Apple Support Communities.

     

    Best to you.

  • by JayBeeGDS,

    JayBeeGDS JayBeeGDS Sep 21, 2015 2:17 PM in response to habnik96
    Level 1 (0 points)
    Sep 21, 2015 2:17 PM in response to habnik96

    I Had similar problem. Go to the store to have them reset. You will lose all content unless you saved before loading iOS 9.  I hope this helps.

  • by hickson87,Helpful

    hickson87 hickson87 Sep 22, 2015 1:20 AM in response to JayBeeGDS
    Level 1 (5 points)
    Sep 22, 2015 1:20 AM in response to JayBeeGDS

    I am having the same issue. my phone doesn't go to the slide to unlock screen. it has the apple icon. and the progress bar under it. it loads to a point then shuts down. then starts up again. as I typed this it did it again. I tried a restore of my phone but it didn't seem to help. when I loaded the back up file it just did the same thing again. as it was doing prior to the restore.. gonna try a restore again and start the phone as new. then try and load my back up onto it.

  • by habnik96,

    habnik96 habnik96 Sep 22, 2015 1:30 AM in response to Brett L
    Level 1 (0 points)
    Sep 22, 2015 1:30 AM in response to Brett L

    Hello,

     

    Ok ill give you more details about this issue, the problem is that when i got the message from Apple on the phone to update to IOS 9 so i proceeded to the update. took sometime so i waited. then i realized the loading bar with the apple logo above the bar. That the bar stops at around 30% then it keeps restarting doing the same. i tried all the things like charging it in-case not enough battery but when i charged it still not working,

  • by Brett L,

    Brett L Brett L Sep 22, 2015 6:46 AM in response to habnik96
    Community Specialists
    Sep 22, 2015 6:46 AM in response to habnik96

    Hi habnik96,
     
    Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
     
    Brett L