Q: did upgrade now can't access phone

did an upgrade on my iphone5 - now it's frozen and I can't open it just get the apple in the middle of the screen, and an attempt to slide for 10 seconds then it goes back to locked screen

iPhone 5, iOS 9

Posted on Sep 20, 2015 2:00 PM

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by Jason L,

Jason L Sep 21, 2015 2:04 PM in response to cwintemute
Community Specialists

Sep 21, 2015 2:04 PM in response to cwintemute

Hi cwintemute,
Welcome to Apple Support Communities.

If I understand correctly, you're seeing a slide to upgrade screen on your iPhone 5 and the device isn't responding when you attempt to slide your finger across the screen. The article linked below provides troubleshooting tips that should help you resolve this issue.
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support

Take care.
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by Jason L,

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