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10 months i decided to reset, lost my apple id and cannot activate I'm wounded :(

need help rather quickly, i hate no being apple to use my phone !

Posted on Sep 20, 2015 1:18 PM

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2 replies

Sep 20, 2015 5:09 PM in response to Jones4088

It's called an "activation lock." It's an anti-theft mechanism. It makes the iPad/iPod/iPhone worthless to a thief. Having said that, there are issues faced by legitimate owners. In those instances, Apple will remove the lock if AND ONLY IF the owner provides a government photo ID and incontrovertible proof (i.e., proof that will hold up in court) that he/she is the owner. This proof must be trackable back to the original owner.


If an Apple Store is convenient, make an appointment with the resident "Genius." Otherwise, you must ship the device to Apple. To make arrangements, call 800-275-2273 in the U.S.A. and I think Canada. In either case, Apple MUST have physical access to the device.

10 months i decided to reset, lost my apple id and cannot activate I'm wounded :(

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