est1855

Level 1 (0 points)

Q: my iphone 4

is frozen. it happened during the ios9 update and i can't shut down the phone. help!

iPhone 4S, iOS 9

Posted on Sep 20, 2015 8:19 PM

I have this question too

Q: my iphone 4

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Helpful answers

by gail from maine,

gail from maine Sep 20, 2015 8:20 PM in response to est1855
Level 7 (27,086 points)

iCloud

Sep 20, 2015 8:20 PM in response to est1855

Is it frozen on the Slide to Upgrade screen? If so:

If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support

If not, then you need to describe what, exactly, you are experiencing.

Cheers,

GB
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