How do I get my phone past the slide to upgrade screen after the iOS 9 update?

Question

How do I get my phone past the slide to upgrade screen after the iOS 9 update?

I connected my phone to my iTunes to update it, and first I could not get it to slide the "slide to upgrade" screen so I restarted the phone plenty of times and nothing. Then I came to terms with restoring it, but I had to turn off Find My iPhone from the phone which was something I could not do. I tried erasing my phone from my iCloud account on the website and then I restarted the phone once again but nothing. I finally turned to the DFU mode, and I was able to restore the phone, and back it up, but now it only goes to the slide to upgrade option. It lets me slide it now, but it just keeps going back to that screen after only a couple minutes of loading. Help me please.

Posted on Sep 20, 2015 9:00 PM

Reply

Answer 1

ChitlinsCC

Level 7

21,146 points

Sep 21, 2015 8:33 AM in response to cardinalsfan11

This the entirety of Apple's article on this issue [some emphasis is mine]:

If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support

https://support.apple.com/en-us/HT205239

If the Slide to Upgrade screen won't go away after you update to iOS 9

When the Slide to Upgrade screen doesn't respond, find out what to do.

Use these steps:

Connect your iOS device to a computer that you've previously synced with iTunes. Then make sure iTunes is open.
Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
If you made an iTunes backup of your device before updating to iOS 9, restore your device from that backup. If not, you need to make a backup of your device in iTunes, then restore from that backup.

If you still see the Slide to Upgrade screen after completing the steps above:

Restore your device. If you don't see your device in iTunes, or your computer won't trust your device, press and hold both the Sleep/Wake and Home button for at least 10 seconds, until your device restarts and appears in iTunes. When prompted, choose Restore.
After the restore is complete, set up your device as new.

This will be resolved soon in an upcoming iOS update.

This document will be updated as more information becomes available.

Last Modified: Sep 20, 2015

Reply