Q: Updated to ios 9 Friday. Can't convert Pages document to Word after selecting to send a copy. Solutions?
-
Sep 21, 2015 4:40 AMby Kilgore-Trout,- Update the Pages app if you have not already.
- Try a forced restart: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the restart.
- You might also want to clarify what exactly "can't convert" means. What happens when you try? Any error messages?
-
Sep 21, 2015 12:55 PMby RevSteve2013,What I meant by, "can't convert" is this:
1. A Pages document is open.
2. I select to send a copy.
3. I select to send it as a Word document.
4. The bar that shows the progress of the conversion to Word hangs up at about 20% and never completes.
5. There is no error message.
All other conversion options, like PDF, in this process work fine.
I have also just discovered that the same thing happens in ios 9 Numbers in this same sequence for this same process, and, once again, all other conversion options work fine.
On my iMac, I have not been given the option to upgrade to the new OSX, and this process woks just fine in Pages and Numbers on that machine.
Hence, apparently it is a problem only in ios 9 in this process that only affects Microsoft Office programs.
Thoughts?
-
Sep 23, 2015 6:19 AMby downgrad3r,I've actually avoided iOS 9 for such reasons. Stripping away the ability to sync Notes from iPhones to Macs via iTunes was beyond egregious in my view (though that was a Mac OS issue). I believe that happened when updating to Mountain Lion 10.8 back in 2012. Apple did this without providing users with any form of notice. As to iTunes updates, they usually render many apps unusable for a time, and I recently read that it is best to wait for the next iterative version of a major release (eg, iOS 9.1) before updating. Of course, that doesn't help anyone who has already done so. Perhaps the suggestion in the linked forum will benefit those affected.
-
Sep 24, 2015 10:52 AMby Ajandhap,Have tried switching off wifi again: It works if you close the pages document then choose the share icon and select the document. Once it's attached to the Email press send, go back to settings and turn wifi back on. It's a bit long winded but at least it makes it possible.
-
Sep 25, 2015 7:11 AMby itay259,well, i had this problam to, but i have founded the anser in this link: http://www.ipadforums.net/threads/pages-in-ios-9.128779/
-
by pat from west palm beach,Sep 25, 2015 8:21 AM
pat from west palm beach
Sep 25, 2015 8:21 AM
in response to RevSteve2013
Level 1
(9 points)
DesktopsI have the same problem on both iPhone 6 + and iPad. The bar goes about 20% of the way and then it all stops.
