HT201412: If your iPhone, iPad, or iPod touch won't turn on

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falknseth

Q: i tried to reset my ipod touch 5th gen and it is stuck on the apple logo but it goes black then goes back to the apple! someone please help ASAP!

my ipod is stuck on apple logo

iPod touch, iOS 8.4.1

Posted on Sep 20, 2015 7:35 PM

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Q: i tried to reset my ipod touch 5th gen and it is stuck on the apple logo but it goes black then goes back to the apple! someone pl ... more

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  • by lllaass,

    lllaass lllaass Sep 21, 2015 1:22 AM in response to falknseth
    Level 10 (189,580 points)
    Desktops
    Sep 21, 2015 1:22 AM in response to falknseth

    Try:                                                                       

    - iOS: Not responding or does not turn on           

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable                                                       

    - Try on another computer                                                       

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

      Apple Retail Store - Genius Bar