Q: iOS 9 has rendered my phone useless
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Sep 21, 2015 5:46 AMby Ralph Landry1,These discussions are all user-to-user and not Apple employees. Apple does not participate here.
If you keep having battery problems you might want to take the iPhone to an Apple store genius bar and have the battery tested, there is a battery replacement program for the iPhone 5 as some have faulty batteries. You can check by going to Support on the right side of this webpage, then three-quarters of the way down see the recall/replacement items.
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Sep 21, 2015 5:48 AMby D.Cohen,Hi! many users report various issues with iOS 9. The steps below may help you solve your problem.
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
https://www.apple.com/support/iphone/contact/
Alo, take a look at this article:
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
