leftyredmn
Level 1
(0 points)
Q: iphone 4s won't slide unlock after iOS 9 update
Greetings, I just updated my phone (4S) last night. Now, when I power on, it:
1.slide to upgrade -I slide
2.enter my passcode -I enter
3.bar fills
4.Hello screen -I slide to unlock
5.Update completed -I click continue
6. choose a wi-fi network- I hit next (no wi-fi where I am at this moment, but it was selected at home this morning)
7.apple logo
8.white screen with 'slide to upgrade' -Slide does not work
This is where I'm stuck at. I've tried having someone call me, they got sent right over to voice mail. I have restarted several times and it is the same each time. I cannot even seem to find any other options to set that might give another chance of a successful upgrade.
Thoughts?
iPhone 4S, iOS 9
D.Cohen
Level 6
(8,424 points)
Hi! Take a look at this article.
If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support
If this doesn't help, try the steps below.
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
