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I am having trouble adding a single episode to my podcasts

I have three podcast episodes up so far. Have tried to do the same thing to upload the 4th.


Not having any success with this episode.

https://coachkelsey.files.wordpress.com/2015/09/the-coaches-ally-with-guest-dan- tudor-9_20_15-4-34-pm.m4a


Here are the ones that are up and running.

https://coachkelsey.files.wordpress.com/2015/09/the-coaches-ally-1st-broadcast-h osted-by-jordyculotta-copy.m4a

https://coachkelsey.files.wordpress.com/2015/09/the-coaches-ally-chad-q-brown.m4 a

https://coachkelsey.files.wordpress.com/2015/09/the-coaches-ally-molly-fletcher- molly-fletcher-molly-fletcher-is-a-trail…



Also would like to know how to update album artwork: https://coachkelsey.files.wordpress.com/2015/09/ca-logo-for-itunes2.jpg

MacBook Pro

Posted on Sep 21, 2015 7:07 AM

Reply
8 replies

Sep 21, 2015 10:21 AM in response to coachkelsey

That's your feed URL, and the URL of your iTunes Store page is


https://itunes.apple.com/gb/podcast/coaches-ally-helping-others/id1039601485?mt= 2


There are four episodes in the feed, on posted on September 2, the others posted within a few minutes of each other on September 12th. All the4se episodes appear when subscribing in iTunes.


In the iTunes Store the three episodes of September 12th appear but the episode of September 2nd. The most obvious (though not neccesarilyi the correct) explanation for this would be that at the time the Store last checked the feed the Sept 2 episode was not present and you have added (or restored it) since then. otherwise I can see no obvious reason why it isn't showing. However the 'content:encoded' tag for that episode (which iTunes does not read) contains a 'figcaption' tag within it - and as no such animal is recognized by XML it's possible that its presence is throwing the Store. I would advise removing it and keeping the 'content:encoded' tag simple.


Incidentally posting three episodes very close to each other is counter-productive for subscribers as their copy of iTunes checks the feed periodically and downloads the just latest episode automatically - in the present situation it will miss the two preceding episodes, though they can still be downloaded manually, of course.


Your 'description' tags contain detailed info on the episodes but iTunes does not read this: your 'itunes:subtitle' and 'itunes:summary' tags are the same for each episode.

Sep 21, 2015 12:31 PM in response to coachkelsey

You have made your podcast in WordPress and I can't advise on that. When you add an episode to the feed it will automatically appear in the Store after a couple of days or so. The episode media file you are trying to add appears to be OK so it's a question of doing whatever is necessary in Wordpress to get it into the feed. This page of theirs may help:


https://en.support.wordpress.com/audio/podcasting/


It's normally inadvisable to use https URLs instead of http, though it seems to have worked OK so far. As to the image, you currently have an image so it's a question of putting a new image URL in the place you entered that of the current one - make sure the image has a different filename or the Store won't know it's changed (it caches the image). It will take some days for the image to appear in the Store.

Sep 22, 2015 2:27 AM in response to Roger Wilmut1

would you recommend another host to use for the Podcasts before I send them to iTunes?


I am not familiar with the difference in "https URLs instead of http" unfortunately.


I need the most effective and easiest way to get my podcasts up. I am not tech savvy enough and have spent a lot of time already trying to figure out how to get the podcast correct and still can't get them to meet the standards to get onto iTunes.


Somehow I did it with those first three podcasts, but can't figure our how I did it with those.


Thanks for your help.

Sep 22, 2015 2:54 AM in response to coachkelsey

The method I used for my podcast is no longer available, and I don't have experience of any other. You are using Wordpress and I'm not familiar with that, though their Help page I linked to may give some advice. Your basic problem is that you are updating the wrong feed, so you need either to make the feed which is in use contain all the episodes or arrange to transfer the Store to the new feed in the manner I indicated. Failing that your other option is to ask Apple Support to move the Store to using the correct feed (however this will not transfer your subscribers to it so it's better to use the redirection tag if you can). Go to https://itunespodcasts.zendesk.com/hc/en-us/requests/new and click the disclosure triangle at the right of the 'Choose a topic' field - choose 'Change feed URL' and proceed from there.


You probably don't need to worry about the https issue if Wordpress is forcing you into that (which it shouldn't be) - so far it does seem to be working OK. It's just preferable to avoid it if you can.


As to other podcasting methods there are various free online ones such as Blogger, which can be OK but you will get no support; and some paid for ones including Libsyn where you will get better help if you get into difficulties, however it does come at a cost.

I am having trouble adding a single episode to my podcasts

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