Wireless adaptor problem with Mac mini

My Mac mini (March 2009, with OSX.6.8) is unable to connect to a wireless network using Airport. The cable company is clear that the problem is with its wireless adaptor driver (My iPhone and iPad can connect to the wireless network) How can I find or update a wireless driver adaptor?

Mac mini (Early 2009), Mac OS X (10.6.8)

Posted on Sep 21, 2015 7:46 AM

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9 replies

Sep 21, 2015 10:19 AM in response to Hugh Mackay

Hugh Mackay wrote:


My Mac mini (March 2009, with OSX.6.8) is unable to connect to a wireless network using Airport. The cable company is clear that the problem is with its wireless adaptor driver (My iPhone and iPad can connect to the wireless network) How can I find or update a wireless driver adaptor?


If your cable company is clear the problem is with their wireless adaptor driver, then you need to speak to them about updates to it. In the meantime, your MM has an Ethernet connection, have you connected to your router via Ethernet and changed the Network System Preference to have Ethernet in the top position?

Sep 21, 2015 12:13 PM in response to rkaufmann87

Yes, the cable company is clear - its person says that the problem is with my Mac's driver; they spent quite a while with me changing numerous settings on their website regarding my connection. They insist that I need to talk with Apple (but this computer is now 'vintage'). The computer can 'see' the wireless networks. But, on entering the WPA password it instantly returns 'connection failed'. The password is correct because it's printed on the wireless router/ cable modem.

Sep 21, 2015 12:43 PM in response to rkaufmann87

Same link I provided two hours earlier

rkaufmann87 wrote:


Hugh Mackay wrote:


Thanks very much for your advice. But I can't find the wireless diagnostics. Alt and the wireless icon leads to a drop-down menu that lists the wireless networks in range - but not any diagnostic tool. Can you help me to locate this please?

Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac - Apple Support

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Wireless adaptor problem with Mac mini

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