HT201351: What to do before selling or giving away your iPhone, iPad, or iPod touch

Learn about What to do before selling or giving away your iPhone, iPad, or iPod touch

jeanette264

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Q: my iphone was stollen this saturday, it was turned off immediately is there any way AT&T track the phone even though it's turned OFF???

my iphone was stollen this saturday, it was turned off immediately is there any way AT&T track the phone even though it's turned OFF?

Posted on Sep 21, 2015 7:16 AM

I have this question too

Q: my iphone was stollen this saturday, it was turned off immediately is there any way AT&T track the phone even though it's turn ... more

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by D.Cohen,

D.Cohen Sep 21, 2015 7:18 AM in response to jeanette264
Level 6 (8,424 points)

Desktops

Sep 21, 2015 7:18 AM in response to jeanette264

Hi! If you lost your device or it was stolen, take a look at these instructions and try to follow them carefully.
https://support.apple.com/en-us/HT204315
https://support.apple.com/en-us/HT201472
https://support.apple.com/kb/PH2701?locale=en_US
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by jeanette264,

jeanette264 Sep 21, 2015 7:32 AM in response to D.Cohen
Level 1 (0 points)

Sep 21, 2015 7:32 AM in response to D.Cohen

thank you! but very frustrating to know it can't be tracked with so much technology at this time.
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by D.Cohen,

D.Cohen Sep 21, 2015 7:36 AM in response to jeanette264
Level 6 (8,424 points)

Desktops

Sep 21, 2015 7:36 AM in response to jeanette264

You are welcome. Unfortunately, it's not possible to track the device that is turned off.
Hope you'll find your iPhone soon.
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