jennyk1977

Q: old mac done can't transfer anything.  Got most of cloud.  However what about the music??ie music uploaded to mac is on cloud on other devices how do i put back on mac as can only get previous purchases???

old mac completely done it switches on but can't transfer.  Cloud thankfully saved film, pictures etc so not lost everything.

 

However thought my music library is intact on other devices.  I can only download previous purchases back to new mac.  Leaves huge problem of all music uploaded and though in cloud and seen other devices.  I appear to have lost all my music though its stuck somewhere in the cloud.

 

More to point if iTunes can give movies, tv shows, music videos, why not show all the music in cloud as well and show it up on the new mac??? As I appear to have lost a whole load of music that is stuck in the cloud and can't be downloaded ever again?? or have i to buy a CD thing to transfer all other music back on???!!!

 

Very upset as the cloud on whole does work and as said my music is still showing along with own playlists on phone and iPad yet I can't transfer it all back to my mac!!!! PLEASE HELP!!!!

iMac, Mac OS X (10.6.8), snow leopard itunes 10.5.1

Posted on Sep 21, 2015 7:05 AM

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Q: old mac done can't transfer anything.  Got most of cloud.  However what about the music??ie music uploaded to mac is on ... more

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  • by Limnos,Helpful

    Limnos Limnos Sep 21, 2015 11:28 AM in response to jennyk1977
    Level 9 (54,562 points)
    Mac OS X
    Sep 21, 2015 11:28 AM in response to jennyk1977

    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss.  To use a device with a different setup you transfer the old library from a computer or a backup directly to the new setup, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.

     

    Redownload or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - https://support.apple.com/en-us/HT201267 - "This feature works only for content bought from the iTunes Store."

     

    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991  Even this method may not fully recover what you had in the library originally. For example if in order to save space when syncing you had converted music files to a lower bitrate, or photos to a lower resolution, it is those lower quality files you will recover.