My cellular data will work for some apps but when I turn it on for a specific app and go to that app it says no internet connection and my data just renewed

My cellular data will work for some apps but when I turn it on for a specific app and go to that app it says no internet connection and my data just renewed

iPhone 6, iOS 9

Posted on Sep 21, 2015 7:55 AM

Reply
1 reply

Sep 21, 2015 7:56 AM in response to paul5510

Hi! Have you tried restarting/resetting your phone?

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

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My cellular data will work for some apps but when I turn it on for a specific app and go to that app it says no internet connection and my data just renewed

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