beecccca

Q: ios9 update -> now touchscreen problems

Ever since I updated to ios 9, my iphone 5s touchscreen is acting crazy.  The accuracy of where I touch or slide vs. what the iphone thinks I did is completely off.  The phone seems to have a mind of its own too, it starts opening apps and stuff when I'm not even touching it.  Then other times it freezes completely for 5-10 minutes.  It is nearly impossible to shut it off because it won't swipe when I initiate the turn off screen.  The home button works fine.  Every once in a while the phone will act normal for like 15 minutes and then it goes crazy again!!  Anyone else??  This just started a couple days ago after I did the ios 9 update.

iPhone 5s, iOS 9

Posted on Sep 21, 2015 9:02 AM

Close

Q: ios9 update -> now touchscreen problems

  • All replies
  • Helpful answers

first Previous Page 18 of 21 last Next
  • by tatok,

    tatok tatok Jan 21, 2016 6:39 PM in response to Lagani
    Level 1 (15 points)
    Jan 21, 2016 6:39 PM in response to Lagani

    if the home button not worked, or power button not worked also, it is out of the scope of this thread problem. Probably hardware problem. Try a restore maybe it help.

  • by tatok,

    tatok tatok Jan 21, 2016 7:23 PM in response to beecccca
    Level 1 (15 points)
    Jan 21, 2016 7:23 PM in response to beecccca

    Dear anyone that has crazy touchscreen problem, and unresponsive touchscreen.

    My phone got fixed today, somehow. And all touchscreen problem dissapears at my iPhone 5 iOS 9.2 [by the post i create 9.2.1 is out]

     

    Initial Problems:

    Back at november 2015, i was using iPhone 5 8.1.1 [Jb'ed] super stable, and Pangu comes for 9.0.2

    I was restore to 9.0.2 via iTunes, and directly Pangu it.

    Somehow the phone has this symtomps. This phone was unusable.

     

    Symtomps:

    The Phone is hard to unlock, screen not responding, even to slide.

    Sometimes act crazy typing,when you hover over the keyboard it click without touching.

    https://www.youtube.com/watch?v=PBUuXi2Lm5E


    Temporary Solution:

    It it has a hard reset [home and button 3 second to reset], sometimes the problems it out, but it will going back after sleep.

    The symptomps usually came after locked screen or sleep.Pressing power several times, make the touchscreen usable.

    Problems come when there is phone call, and the screen unresponsive, pressing power several times will cut the call off.


    Trial Solution Not worked:

    DFU Restore As new Phone https://www.youtube.com/watch?v=N_JY750KUmk

    Software Reset All Settings and Content as new phone at general settings. https://www.youtube.com/watch?v=es4IjTjBDYs


    Solution:

    i was able to make phone usable last monday January 2016

    After several DFU restore to 9.1 & 9.2  and software reset, it still have the problems.

    I was at the mall, my Appstore jammed, i software reset all settings and content as new phone.

    And i bypass not entrying the icloud id, and bypass locking password to none [usually i put it on]

    AND confirm send diagnostic to apple.[usually i dont]

    somehow the problems gone.














  • by teemu13,

    teemu13 teemu13 Jan 22, 2016 1:33 AM in response to tatok
    Level 1 (0 points)
    Jan 22, 2016 1:33 AM in response to tatok

    I updated my Iphone 6 new IOS 9.2.1. Touch screen problem is not dissapear, I think that it's going worse again. But now I have new problem too. My battery going empty so quickly. Last night I load my Iphone 6 battery and after 2-3 hours my battery is only 20% althought I didn't used it. Very soon I can't use my Iphone. Apple store didn't find reasons, but I know that this problem is new firmware. Apple not want to tell it, because this is very strange problem. Someone suffer this problem, but someone use Iphone without problem. I think that Apple accept this problem next autumn, because people change their phone before it.

  • by AppleCoverUpEXPOSED,

    AppleCoverUpEXPOSED AppleCoverUpEXPOSED Jan 24, 2016 9:49 AM in response to teemu13
    Level 1 (0 points)
    Jan 24, 2016 9:49 AM in response to teemu13

    Be sure to view this Apple Forum Reference this:iPhone 6 plus intermittent unresponsive screen

  • by bacon48,

    bacon48 bacon48 Jan 27, 2016 7:50 AM in response to beecccca
    Level 1 (0 points)
    Jan 27, 2016 7:50 AM in response to beecccca

    This is happening to me as well...perhaps not as severely. But, white linear and pixel type lines are at the top and bottom of the phone when it does this - intermittently.  The phone freezes on all activity, particularly if it is waking up.  Slamming it against the base of my hand or slight flexing of the body seems to get it beck on the right path, but neither 'applied technical' method is a good idea for the phone.  Others I have spoken to say Apple is aware of the problem, it's apparently a big problem, but as of now is not doing anything about it unless you decide to buy a new phone - then they replace it for $139.! The work around was suggested by an Apple Tech in the Store!

  • by tatok,

    tatok tatok Jan 31, 2016 3:55 PM in response to beecccca
    Level 1 (15 points)
    Jan 31, 2016 3:55 PM in response to beecccca

    I forgot.

    My phone worked as charm after I changed my battery personally and restore it to a new phone.

    Its not recommended to change your phone personally,especially for iPhone 5s and beyond that has touchid.

    Those touchid flexible cable is very easily to break, and it's cannot replaced. If it something mishandled, say bye bye for your touchid.

  • by askichad,

    askichad askichad Jan 31, 2016 7:16 PM in response to beecccca
    Level 1 (0 points)
    Jan 31, 2016 7:16 PM in response to beecccca

    I also experience it right now after I update the latest IOS 9.2.1 my phone touch screen didnt response properly and its getting worst. I need to lock and unlock so that my touch screen will work or I need to shut down my phone. as of now its getting worst i type something but the keys is not responding properly most of the time is logging too. I hope apple solve this issue and recall those with issues like this because its annoying to the users specially important matters

  • by askichad,

    askichad askichad Jan 31, 2016 8:09 PM in response to tatok
    Level 1 (0 points)
    Jan 31, 2016 8:09 PM in response to tatok

    I think your solution that you suggest is working now for me I disable the lock and so far it didnt hang i will monitor it and let everybody know it

  • by Jgcl911,

    Jgcl911 Jgcl911 Feb 2, 2016 2:48 AM in response to beecccca
    Level 1 (4 points)
    Feb 2, 2016 2:48 AM in response to beecccca

    Guys, had the exact same problem here with iphone 6 plus, after ios 9, silver screen on top and touchscreen unresponsive. It was getting worse to the extent that the problem happens once in twice i turn the phone screen on. And my screen has a tiny crack on it so warranty is void

     

    READ somewhere that its the molex lcd connector being loose, so i pry open the screen myself , and tighten the screw on lcd connector shield without detaching anything. put it back, and it works like a charm, havent got the problem since .

     

    when i open up the case i did notice that there are dusts around the cable and others, i supposed some could actually be affected by that

  • by cmtrice,

    cmtrice cmtrice Feb 3, 2016 8:53 AM in response to cmtrice
    Level 1 (0 points)
    Feb 3, 2016 8:53 AM in response to cmtrice

    I am not having the same issue with the replacement phone that was given to me by apple. I made an appointment and will be going back into the store today. this is ridiculous.

  • by Fixnfly11,

    Fixnfly11 Fixnfly11 Feb 4, 2016 3:38 AM in response to beecccca
    Level 1 (0 points)
    Feb 4, 2016 3:38 AM in response to beecccca

    THis is my second try at posting here. Ironically my ipad froze and I had to shut down.

    I a 5s  was fine until I "upgraded" to iOS 9. I just went to advanced editor due to another frozen screen. When my screen locks up again I will try to poin unfinished message.

  • by Fixnfly11,

    Fixnfly11 Fixnfly11 Feb 4, 2016 3:40 AM in response to beecccca
    Level 1 (0 points)
    Feb 4, 2016 3:40 AM in response to beecccca

    Same problems with my 5s. CChanged phone twice

  • by Fixnfly11,

    Fixnfly11 Fixnfly11 Feb 4, 2016 3:45 AM in response to beecccca
    Level 1 (0 points)
    Feb 4, 2016 3:45 AM in response to beecccca

    nnumerous trips to apple store. This is

  • by Fixnfly11,

    Fixnfly11 Fixnfly11 Feb 4, 2016 3:50 AM in response to beecccca
    Level 1 (0 points)
    Feb 4, 2016 3:50 AM in response to beecccca

    UPon lock up I just hit post.

    out of warranty exchange 90$

    new case with no plastic front 80$

    frustration priceless

  • by Fixnfly11,

    Fixnfly11 Fixnfly11 Feb 4, 2016 3:53 AM in response to beecccca
    Level 1 (0 points)
    Feb 4, 2016 3:53 AM in response to beecccca

    APple solution = none

    MY solution = Galaxy 6

    used iPhones for 7 years.

    IM done...

first Previous Page 18 of 21 last Next