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Ram Sandhu
Level 1 (0 points)

Q: I want my phone unlocked

HI hower you si

iPhone 6, Other OS

Posted on Sep 21, 2015 11:00 AM

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Ram Sandhu

Q: I want my phone unlocked

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 21, 2015 2:48 PM in response to Ram Sandhu
    Level 9 (78,198 points)
    iTunes
    Sep 21, 2015 2:48 PM in response to Ram Sandhu

    'Unlocked' has more than one meaning. Which is your situation? -

     

    1. The phone is 'locked' (tied) to a particular service provider and you want to change it. (Only the current service provider can unlock it).

     

    2. You have set a passcode and forgotten it. You will need to reset the phone completely and restore from your backup.

     

    3. The phone is second-hand (used) and is asking for an Apple ID (shown partially), which is not yours, in order to activate it. Only the person who set up the activation lock can unlock it. There is no other way around this and without this the phone is permanently useless.