linda mathess

Q: I was in process of installing upgrade to my phone and it froze!! I cannot get pass that screen.

I have a iPhone 5. I was in the process of stalling the iOS 9 upgrade. I followed prompts and when it got to actually installing, the phone froze!

The screen reads: slide to upgrade. However, It  no longer allows me to open.  When I hooked up to main computer it says it cannot help me because I need to enter passcode. I never had a passcode on the phone??? I have it on my mini pad. I removed it and tried again but no luck.

iPhone 5, iOS 9

Posted on Sep 21, 2015 11:43 AM

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Q: I was in process of installing upgrade to my phone and it froze!! I cannot get pass that screen.

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