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iPhone does not accept calls since updating to ios9

Since updating to IOS9 on my iPhone 5s I can no longer receive calls or make them. I have restarted my device on 3 separate occasions since the update and it's now intermittent. Any ideas?

iPhone 5s, iOS 9

Posted on Sep 21, 2015 11:22 AM

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1 reply

Sep 21, 2015 11:41 AM in response to russellnoconnor1

Did you also reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches after installing new software.

If this does not work, did you check for carrier updates?

iOS: Updating your carrier settings


Next step after that would be setting it back to factory settings, without using the backup data and adding the personal info manually. If you can make calls after that, use the latest backup to restore from.

Use iTunes to restore your iOS device to factory settings - Apple Support

iPhone does not accept calls since updating to ios9

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