Photo count

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Level 1

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Photo count

Hi,

I recently started using iCloud Photo Library and a small problem. the photo count in "Photos" tab compared to the count in "All Photos" in the albums tab is always off by "one". I tried deleting some photos and adding some but it's always off by one. So, if the count is 955 in the "Photos" tab it will show as 956 in "All Photos" in the albums tab. In the iCloud storage management the count corresponds correctly with the "All Photos" in the album tab. I know it's minor but anyone else experience this or have a fix/explanation? Thanks

Photos-OTHER, iOS 9

Posted on Sep 21, 2015 12:15 PM

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Answer 1

léonie

Level 10

200,415 points

Sep 21, 2015 12:21 PM in response to a.gosaibi

One of your photos may be in the Hidden album.

"All Photo"s is showing all Photos, including the hidden photos, the Photos view is not counting the hidden photos.

The "Hidden Photos" album can be revealed from the View menu.

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Answer 2

a.gosaibi Author

Level 1

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Sep 21, 2015 12:22 PM in response to léonie

Thanks! How do I find the hidden album?

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Answer 3

a.gosaibi Author

Level 1

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Sep 21, 2015 12:24 PM in response to léonie

It seems that the fuctionaly to "hide" photos no longer exists in iOS 9. I'm not sure what you mean by the View menu, thanks for the help.

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Answer 4

léonie

Level 10

200,415 points

Sep 21, 2015 12:42 PM in response to a.gosaibi

It seems that the fuctionaly to "hide" photos no longer exists in iOS 9. I'm not sure what you mean by the View menu, thanks for the help.

I thought you might have hidden the photo on a Mac in iCloud Photo Library. This hiding would sync to your mobile devices.

You can still hide photos in iOS9: http://help.apple.com/iphone/9/#/iphf14943e

Hide photos you want to keep but not show. Touch and hold a photo, then choose Hide. The photo is moved to the Hidden album. Touch and hold a hidden photo to Unhide it.

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Answer 5

a.gosaibi Author

Level 1

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Sep 21, 2015 1:18 PM in response to léonie

Thanks all the help , unfortunately, I couldn't rectify the issue , what I tried was this.

1. I hid all the photos in the "All Photos" tab and checked to to see that the photos tab was empty.

2. Checked the count in the hidden folder and it matched exactly with the "All Photos" folder.

3. I selected all from the hidden folder and chose to "unhide" all photos.

4. The pictures re populated in the photos tab but the count is still off by one.

Seems like there is something that's wrong. Thanks for all the help again.

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