my ipod touch is broken

my ipod touch 5 is messed up since ios 9 the top swipe down bar covers have the screen and i can not touch the bottom half of screen and because i cant touch that half i cant type in my password and i cant turn off the ipod because the swipe to shut down button is covered please help i have lots of photos and memories on this ipod touch please help me xx----jennifer

iPod touch

Posted on Sep 21, 2015 2:10 PM

Reply
3 replies

Sep 22, 2015 9:40 AM in response to Jennifer1810

Is it this problem?

If the Slide to Upgrade screen won't go away after you update to iOS 9

If not:

Try the following. Not the if y have to Restore the iPod the iPod will be erased:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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my ipod touch is broken

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