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Sep 22, 2015 2:29 PM in response to Yoshi00by mario49,Hi Yoshi00,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is not able to update over the air. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
If you can’t update wirelessly, you can update with iTunes. If your computer uses the Personal Hotspot on the iOS device that you’re updating, connect your computer to a different network.
- Install the latest version of iTunes on your computer.
- Connect your device to your computer.
- Open iTunes and select your device.
- Click Summary, then click Check for Update.

- Click Download and Update.
Cheers
