HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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Q: i have lost my ability to sign into apple id to icloud  Where do i got to get this fixed

I went to sign into my icloud account and my id, password and security questions were all tampered with.  When I updated to IOS 9 the phone number was changed and that was the tip off.  Apple support could not see the hack.

MacBook Pro with Retina display

Posted on Sep 21, 2015 3:10 PM