perri.alyssa
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Q: Canon Pixma Pro-100 custom size with Adobe Illustrator

Hi All!

 

I recently bought a Canon Pixma Pro-100 and I am trying to print a custom size from Adobe Illustrator. However, every time I print, the paper goes through the printer and comes out blank. I don't get any error message whatsoever. I have also tried converting the file to a JPEG, PNG or a PDF and it still comes out blank!

 

Canon blames the issue on Adobe and Adobe blames the issue on Canon. Any help would be so greatly appreciated!!

 

Thank you!!!

iMac, OS X Mavericks (10.9.5)

Posted on Sep 21, 2015 3:54 PM

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perri.alyssa

Q: Canon Pixma Pro-100 custom size with Adobe Illustrator

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  • by Murph529,

    Murph529 Murph529 Dec 2, 2015 11:20 PM in response to perri.alyssa
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    Dec 2, 2015 11:20 PM in response to perri.alyssa

    I know your post is pretty old but what size paper are you trying to print on? I had this issue when I tried to print on a small envelope so I changed the paper orientation and it printed fine. If it's too small of a paper like a business card that won't print at all. My envelopes are about 4.5" x 6". I loaded it at first with 6" in width on top and no luck so then I switched the paper to load into the printer with 4.5" in width on top and it printed so I guess if the length of the side of the paper is too short it won't print. It's the printer not Adobe. And I have a Canon printer as well.

  • by Murph529,

    Murph529 Murph529 Dec 2, 2015 11:19 PM in response to Murph529
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    Dec 2, 2015 11:19 PM in response to Murph529