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After updating to ios 9 screen won't rotate in messages, Safari or Facebook apps - no the screen lock isn't on and I've turned the phone on and off... help??

Is there a way to fix this? If so what are the steps?


Or is this a backup the phone and restore it to see if it clears up the issue?


Thanks,

Jeff

iPhone 5s, iOS 9

Posted on Sep 21, 2015 3:25 PM

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Question marked as Best reply

Posted on Sep 21, 2015 3:56 PM

Force restart your iPhone.


Hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.


Then try rotating in apps.




Restoring from a backup might re invite the problem all over again. Better to troubleshoot.


If a force restart does not help, tap Settings > General > Reset > Reset All Settings


Then try rotating.



* No data is lost due to a reset

3 replies
Question marked as Best reply

Sep 21, 2015 3:56 PM in response to jma9390

Force restart your iPhone.


Hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.


Then try rotating in apps.




Restoring from a backup might re invite the problem all over again. Better to troubleshoot.


If a force restart does not help, tap Settings > General > Reset > Reset All Settings


Then try rotating.



* No data is lost due to a reset

After updating to ios 9 screen won't rotate in messages, Safari or Facebook apps - no the screen lock isn't on and I've turned the phone on and off... help??

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