grantelwin
Level 1 (0 points)

Q: Downloaded iso9 on my ipad mini now it is locked to swipe finger can i fix it without itunes. I haven't got access to a computer.

Downloaded iso9 on my ipad mini now it is locked to swipe finger can i fix it without itunes. I haven't got access to a computer.

iPad Mini, iOS 9, Downloaded iso9 on my ipad mini now

Posted on Sep 21, 2015 6:51 PM

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grantelwin

Q: Downloaded iso9 on my ipad mini now it is locked to swipe finger can i fix it without itunes. I haven't got access to a computer.

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  • by gail from maine,

    gail from maine gail from maine Sep 21, 2015 6:58 PM in response to grantelwin
    Level 7 (27,086 points)
    iCloud
    Sep 21, 2015 6:58 PM in response to grantelwin

    You have a couple of options:

     

    1.     If you have Find My iPhone turned on on the device, you can sign in to Find My iPhone on iCloud.com, or you can sign into the Find My iPhone app on an iOS device. Once you have signed on, you will see your device. Click on it to display your options, and then click on Erase. Once you have erased the device, you can remove it from iCloud. Then you should be able to restore it from your iCloud backup.

     

    or

     

    2.     Take your device to the Apple Store so that they can help you to reset it, or if you know a friend who has a computer running iTunes, then follow the instructions in this article from Apple:

     

    If the Slide to Upgrade screen won't go away after you update to iOS 9 - Apple Support

     

     

    Apple is aware of the problem and will be resolving the issue in an update to the iOS (hopefully very soon....)

     

    Cheers,

     

    GB