Eventually decided to install Yosemite - now Virgin Media email throws me to a blue screen 'OX App Suite' with two sign in boxes profiled with my email address and a password which I can't read '••••••••'. What is this and how do I get past it to my email?
iMac (27-inch Mid 2010), OS X Yosemite (10.10.5)
Would you make a screen shot so people can see what you are seeing? Make sure you cover any personal information using Preview. Post the screen shot in a Reply using the camera icon or you can drag the screen shot into a reply. Copy and paste doesn't work.
Thanks for prompt reply - Shortly after posting my query I rebooted and Lo! - my Virgin Media email launched properly - for how long, who knows! However, in case it is a recurring problem, I attach a screen grab as suggested. Clicking on the 'Sign In' button achieved nothing, after maybe 30 seconds it gave the message as shown. This happened several times after endeavouring to launch my email via Virgin Media's site, I've a feeling this is something they're up to - I shall contact them if it reappears. I Googled 'OX App Suite' and was bemused at the quantity of companies it threw up - but, really, I'm still none the wiser why the log-in screen kept appearing - as far as I know I've never requested such stuff! - I do welcome any insight you may have.
GS
You are welcome. My next suggestion was to contact them, which you posted you intended to do.
What is OX App Suite
