md nazmulfrombrooklyn

Q: My phone is closed and it giving message that "Device unknown"

My phone is closed and it giving message that "Device unknown"

 

Posted on Sep 22, 2015 8:57 AM

Close

Q: My phone is closed and it giving message that "Device unknown"

  • All replies
  • Helpful answers

  • by brenden dv,

    brenden dv brenden dv Sep 23, 2015 9:02 AM in response to md nazmulfrombrooklyn
    Community Specialists
    Sep 23, 2015 9:02 AM in response to md nazmulfrombrooklyn

    Hi md nazmulfrombrooklyn,

     

    I'm sorry to hear you are having this issue with your iPhone. I also apologize, I'm a bit unclear exactly what you are describing or in what context you are seeing this message. If you are trying to activate your iPhone during setup and are getting a "Device Unknown" error, you may find the troubleshooting steps outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:

     

    If you can't activate your iPhone - Apple Support

     

    Regards