chrislbuzzard

Q: Networking help......

Hi,

 

I have looked at various forums and discussions regarding this and can find no solution.  I have tried opening ports etc as described but to no avail.

 

I have an Apple network, with a TC as my router.  This is wired to my BT HomeHub5 which has the wireless switched off so the TC is my router and HH5 is effectively just a modem.

 

This was working fine and I had my Xbox 360 wired through a TP Link power line adapter which worked fine.

 

I have recently bought an Xbox One and on setting it up, everything was fine with a wireless connection to my TC network.

 

I also have an Apple TV which was on the network wirelessly as well, but this was very slow to stream anything.

 

I decided to get a couple more TP link power line adapters and hardwire the Xbox One and Apple TV to the network.  This is where everything seems to have gone wrong!!!  The Apple TV will recognise that it is plugged in via ethernet but I can't get it to connect to the network.  The Xbox One, when plugged in with ethernet is on the internet with a good connection speed but won't connect to Xbox Live.  If I unplug it, then it will work with Xbox Live wirelessly.

 

The Xbox 360, which is still plugged in, in a different room now cannot find the network at all.

 

I've tried connecting the Xbox directly to the HH5 instead of the TC but it still will not connect to Xbox Live.

 

Can anyone explain what is going on?

 

Thanks,

 

Chris

Time Capsule 802.11n (4th Gen)

Posted on Sep 22, 2015 10:22 AM

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Q: Networking help......

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  • by chrislbuzzard,

    chrislbuzzard chrislbuzzard Sep 25, 2015 8:51 AM in response to maxdog_extreme
    Level 1 (0 points)
    Sep 25, 2015 8:51 AM in response to maxdog_extreme

    Maxdog,

     

    Thanks for your input, like you say, I have learnt something too, very interesting but still very confusing to an amateur!!!

     

    I'm still having issues though....

     

    I have now followed instructions from various places to set up Xbox Live which isn't working and now have an open NAT shown on the Xbox but it still says that it 'can't connect to your DHCP server'.  Everything says to switch off your router etc but I've done this a million times with no change.

     

    I think there's a powerline issue with the Apple TV but I can't get to that as its behind my TV and need someone to help lift it off.  I'll come back to that.

     

    Apparently, I can't run two Xboxes, a 360 and a 'one' on the same network though? 

     

    Any ideas?

     

    Thanks

  • by Bob Timmons,

    Bob Timmons Bob Timmons Sep 25, 2015 9:22 AM in response to chrislbuzzard
    Level 10 (105,338 points)
    Wireless
    Sep 25, 2015 9:22 AM in response to chrislbuzzard
    Apparently, I can't run two Xboxes, a 360 and a 'one' on the same network though?

    That is really a question for Xbox, but if I remember correctly, you cannot run two Xboxes on the same network and have both connected to the Internet at the same time....the reason being that the ports required for the Xbox to work online will only work with one device at a time.

     

    Maybe an Xbox guru....I no longer have an Xbox, much less two....will see this post and be able to help.

     

    Since this new question is buried deep in this thread, and it is unlikely that many users will read this far, so it might be good idea to start a new post for your Xbox question.  I would recommend that you post on an Xbox support forum as well.

     

    I think there's a powerline issue with the Apple TV but I can't get to that as its behind my TV and need someone to help lift it off.  I'll come back to that.

    Let us know when you are ready to tackle that setup.

  • by maxdog_extreme,

    maxdog_extreme maxdog_extreme Sep 25, 2015 9:24 AM in response to chrislbuzzard
    Level 1 (12 points)
    Mac OS X
    Sep 25, 2015 9:24 AM in response to chrislbuzzard

    Not sure if you checked this out. You mentioned checking setup from many different ares. Just in case you missed this. Maybe it might help. Connecting to the Internet with PPPoE in Mac OS X v10.6 and later - Apple Support

  • by Bob Timmons,

    Bob Timmons Bob Timmons Sep 25, 2015 9:39 AM in response to maxdog_extreme
    Level 10 (105,338 points)
    Wireless
    Sep 25, 2015 9:39 AM in response to maxdog_extreme

    Apple does not support PPPoA, so that's pretty much the end of the story here unless chrislbuzzard wants to replace the HH5 with something like a Draytek Vigor 120 modem.   More info here:   Vigor 120 ADSL Modem - Draytek

     

    The Draytek is a PPPoA to PPPoE bridge, so it can be used with any of the Apple AirPorts. The HH5....even if were possible to bridge (another discussion) and it was set up that way....would not work with AirPort.

  • by chrislbuzzard,

    chrislbuzzard chrislbuzzard Sep 28, 2015 6:08 AM in response to Bob Timmons
    Level 1 (0 points)
    Sep 28, 2015 6:08 AM in response to Bob Timmons

    Hi Bob,

     

    It seems there is a problem connecting the Xbox via a power line adapter.  I have moved the router into the same room as the Xbox and it is now directly connected and works fine.

     

    The Apple TV is connected via power line and works fine. 

     

    I seem to have issues with more than one thing connected via the powerlines as I tried putting the TC in a separate room and that didn't work.

     

    No problems though, all working now.  Just everything is in the same place which I wasn't too keen on but not important.

     

    Thanks for your help.

     

    Chris

  • by Bob Timmons,

    Bob Timmons Bob Timmons Sep 28, 2015 6:31 AM in response to chrislbuzzard
    Level 10 (105,338 points)
    Wireless
    Sep 28, 2015 6:31 AM in response to chrislbuzzard

    Unfortunately, when you try to send a very low voltage signal imposed on a high voltage power line, things do not always work as well as the advertising suggests.

     

    The bottom line would be that you cannot know how well......or even if.....powerline products will work until you actually try the products out in your home.

     

    When powerline does not work reliably, and you need an Ethernet connection, I'm afraid that the best thing....and probably only thing you can do.....is run the Ethernet cable.

  • by chrislbuzzard,

    chrislbuzzard chrislbuzzard Sep 28, 2015 6:41 AM in response to Bob Timmons
    Level 1 (0 points)
    Sep 28, 2015 6:41 AM in response to Bob Timmons

    Thanks Bob,

     

    I had been led to believe that they were brilliant!!!  Clearly not....  You have been of great helped although I'm not quite set up how I would prefer, it is really only aesthetics so I'm not too worried.  I have a solid network that can handle what I need very well.

     

    Thanks again, and I may come back to you for more advice in the future!!!

     

    Thanks

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