Q: iOS 9 update issue
I did an update on my phone last night and realized this morning all my contacts are gone. Shut my phone completely off to reboot, hoping my contacts would magically reappear, but my phone still hasn't officially restarted. It's acting like its still doing an update with a white screen. Has white screen with black apple and progress bar. Progress bar moves slightly and doesn't move anymore for several minutes. Then screen goes black. Then white screen with black apple, then progress bar appears. This has been the cycle for last 4 hours. Tried to force it off by holding top button down, but nothing... Help!! I also should note I was behind on the last update - 8? Kept telling me I didn't have enough memory to update. Finally cleared photos off, and went to update and it showed iOS 9. Did update on my phone, not iTunes. Tried to connect to iTunes today, it has to have permission from my phone... which I can not give... as my phone appears stuck in a loop.
iPhone 5, iOS 8, not sure of last operating system #
Posted on Sep 22, 2015 2:29 PM
