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by Linc Davis,Sep 22, 2015 4:05 PM in response to markandhisguitar
Linc Davis
Sep 22, 2015 4:05 PM
in response to markandhisguitar
Level 10 (208,044 points)
ApplicationsDisconnect all USB devices. If it still fails to connect, then from the menu bar, select
▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, restart the computer and try again. If there's no change, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
If there's still no connection, and if you have control of the router, compare its settings to Apple's recommendations. Some third-party routers may be not be reliable in mixed 802.11b/g/n/ac radio mode. Try setting the mode to one of those only. More advanced configuration changes you could try on some routers are changing the encryption algorithm from TKIP to TKIP/AES or AES, and/or changing the Group Key Interval from 900 to 3200. I can't tell you specifically how to make those changes, because all routers are different. Refer to the manufacturer's documentation.