I've just upgrades an iPhone 6 and an iPad mini 2 to iOS 9. Both are now unable to access my Exchange server's global address list (GAL) for emails or meeting invites. Does anyone know how to fix this problem?
The same account GAL works fine on an older iPhone 5c running 8.4.
iPhone 6, iOS 9
I ran into this, too. It appears with iOS 9 you will need to also enable "contact" syncing for it to be able to search the GAL. I have not found an official source for this change, just some basic testing.
I ran into this, too. It appears with iOS 9 you will need to also enable "contact" syncing for it to be able to search the GAL. I have not found an official source for this change, just some basic testing.
At our company we are running into the same problem after iOS9 upgrade.
@starfx6464
what do you mean with enable "contact" syncing
At my exchange profile (iPhone 6 . iOS9) the contact syncing is still activated but the GAL is still empty.
Deleting the profile and re add them doesn`t solve this issue.
Any hints?
Regards
Anything yet? Having users at work starting to get antsy as well.
If you are using the Contacts app to search the GAL, you will need to tap "Groups" (upper left corner) and then tap the "Global Address List." That will open a new, blank search. You will need to do a search for it to return any result as it won't simply dump the entire list.
This is the same problem I'm having with an iPad running IOS 9.1
I have configured the Mail application with a corporate Microsoft Exchange account and mail, contacts, calendars, reminders, notes all set to sync to iPad. When I go to the mail inbox and create a new message, I click on the + symbol in the top right corner of the new mail message to add a recipient, click on Groups at the top left of the All Contacts list then select Exchange Global Address List at the bottom of the Groups box and it presents me with a blank box saying "No Contacts" in the middle.
It's at this point where I would expect to see the contents of my corporate Global Address List.
It will find entries in the Global Address List if I search for a specific name or if I start typing say the name John, it will display all the names starting with John in the Global Address List.
Any help would be much appreciated.
Thank you.
What you're describing sounds like expected behavior. It does not show any entries until you perform a search. My assumption is that this this done to minimize data usage and strain on the Exchange server you're connecting to.
You do not need to tap the + sign to search for contacts (even from the GAL). If you simply start typing the person's name, the Mail app will begin searching for your recipient from your contacts and the GAL.
iOS 9 Mail Global Address List Problem
